Commerce Talks with Alexander Graf

Lior Suchard, the world famous mentalist, sat down with us to talk about the business of mentalism. Whether it’s the impact of COVID, customer loyalty, or the various channels he explores, Lior offers a behind the scenes look at his brand and the brains behind the business of what he does. Listen to learn more as well as witness some mental tricks throughout the episode

Table of contents

The business of mentalism - 5:00

Impact of COVID-19 - 8:00

Why word of mouth still matters - 16:00

Training the next generation of mentalists - 21:30

Customer loyalty and channel exploration - 28:27

Fully utilizing social media - 34:20

Online classes for mentalism - 41:25

Learn more about Lior:

Lior's Website https://liorsuchard.com/

Follow us: Twitter/sprysys

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In this episode of Commerce Talks with Alexander Graf, I sit down with Richard Corbridge, CIO at Boots, to explore the future of digital ecommerce in the retail and pharmacy sectors. Richard shares insights into Boots' unique business model, which combines pharmacy services, convenience items, and a growing beauty segment. We delve into the challenges and opportunities of building a digital platform that caters to a diverse customer base, emphasizing the importance of personalization and a trusted marketplace. Richard also discusses Boots' strategy to expand its online presence while maintaining its reputation for quality and trust. Tune in to discover how Boots is navigating the evolving ecommerce landscape and what it means for the future of retail.

In this episode of Commerce Talks with Alexander Graf, I sit down with Erich Comor, CEO of Knuspr, to explore the next level of food delivery. Knuspr is making waves in Munich and plans to expand across Germany. Erich shares how Knuspr differentiates itself from competitors like Picnic and Delivery Hero by offering a full-scale e-grocery service. We discuss the role of its parent company, Rohlik, and how Knuspr collaborates with local farmers and producers to deliver fresh, high-quality products within hours. Tune in to discover how Knuspr is revolutionizing the e-grocery market with its unique customer and business model.

Ocado Group is a UK-based grocery solutions and logistics business that licenses its technology to grocery retailers around the world. It started as grocery delivery business, which is still a strong pillar, but now powers a dozen ambitious grocery delivery projects worldwide.

I discuss with Richard the future of grocery delivery, the challenges of most brick and mortar retailers and many more.

Learn more about Richard:

Richard's Linkedin

Ocado website

Follow us: Twitter/sprysys

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One of the biggest growth bottlenecks in the e-commerce industry is availability of logistics services. On top of the availability topic comes the trackability topic, which is one of the challenges FarEye tries to solve with a very innovative platform approach.

Where is my delivery might sound like a simple question, but is hard to solve with the outdated tracking approaches in the market. Learn what the future of logistics looks like by listening to Kushal’s insights.

https://www.getfareye.com/

Lands’ End is a more than fascinating case, as this company was able to transform itself from a brick and mortar business towards a modern ecommerce company - something that I have never seen before.

That leads to the question: How was that possible? Why is Lands’ End now looking again into brick and mortar options? Could others maybe learn from this case? European Managing Director Constanze Freienstein answers to all this questions.

https://www.landsend.de/

In episode 55 of Commerce Talks with Alexander Graf, I sit down with Miki Kuusi, the founder of Wolt, to explore the fascinating journey of re-inventing food delivery. Wolt, a Helsinki-based tech company, is making waves by offering a superior customer experience in a market often seen as winner-takes-all. Miki shares insights on how Wolt has expanded to 23 countries, including Germany, where it challenges the status quo with its unique approach to restaurant partnerships and customer service. We delve into Wolt's strategy for growth, its focus on high-quality service, and how it manages to operate profitably across diverse markets. Join us for an engaging conversation that sheds light on the future of food delivery and Wolt's ambitious plans.

Jon Reed has been building enterprise communities since 1995. These days, Jon is a roving blogger/analyst. He also advises vendors and startups on reaching today's informed enterprise buyer, now that the sales funnel is discredited. He is a diginomica co-founder, Enterprise Irregular, and purveyor of multi-media content.

We try to identify successfull US Retail transformation cases. (very hard to find any) and discuss the false promises of personalization, microservices and more.

About Jon: https://www.linkedin.com/in/jonerp/

About Spryker: https://spryker.com/en/commerce/

Thomas Prommer is a global digital native technology leader with 20+ years of experience in planning, building and running best-in-class, highly scalable, omni-channel marketing and commercial platforms, in partnership with world-class product, user experience, data science and analytics teams.

As a technology executive on the agency side, he has partnered with progressive clients and CXOs across industries including Google, Apple, Nike, Hulu, McDonalds, Toyota, Carnival Cruises as well as nimble digital-native D2C and start-up companies to define and realize future-proof platform strategies. Thomas has also held in-house executive roles for companies such as Adidas, Bain Capital and Sweetgreen in the same capacity. As an early web entrepreneur and hands-on engineer at heart he has single-handed built, grown and commercialized digital properties that have a reach of over 10M visitors a month. Nice!

About Thomas: https://promptresults.com/

About Spryker: www.spryker.com

On his website futurecommerce.fm Phillip writes: "We are a collective of eCommerce operators who have helped to build digital commerce channels for some of the world's most recognizable brands." After reading and listening to some of his content it became clear that he is a "must have" guest for commerce talks. His experience with Magento, his views as a developer and his operational insights in some of the biggest US commerce projects create a very cool base for our conversation.

About Spryker: https://www.spryker.com

FutureCommerce: https://futurecommerce.fm/