What if the biggest threat to next year's revenue isn't churn—but the quiet erosion of loyalty you never saw coming?

With 85% of professional services revenue riding on existing clients, old tools like NPS and gut instinct just won't cut it anymore. In this special edition, we're taking you inside the Knownwell platform itself—no roundtable, no guests—just a front-row seat to how real-time commercial intelligence is changing the game.

Knownwell Chief Marketing Officer Courtney Baker and Chief Product and Technology Officer Mohan Rao walk through the platform live, showing how executives can go from blind spots and firefighting to confident, data-backed decisions in minutes. Watch as they simulate a Monday morning at a fictional agency—and reveal how Knownwell helps leaders prep for surprise client calls, uncover hidden growth opportunities, and balance energy across a full portfolio.

This isn't just a product demo. It's a blueprint for how high-performing teams are staying ahead of risk, strengthening client relationships, and winning renewals—without the guesswork.

👉 See Knownwell in action. Book your personalized demo now: https://www.knownwell.com/demo

You should definitely watch this episode on YouTube to see Knownwell in action:

https://youtu.be/aZa85STT33k