Commercial tips from a Tech Executive

Whether you run an online or physical business, your channels to market are the most criteria success element aHow do you position your channels to help you scale your growth. How do you ensure you remain cost efficient whilst scaling your revenues significantly? How do you ensure the same customer experience and a consistent brand promise across all channels ?

Starting or joining a new team can be challenging. How do you ensure the team is positioned for success and optimal performance?

Managing up is about using the traits of a good manager to help bring out the best in you as an employee. When done effectively, managing up makes your manager's job easier, as well as your day-to-day job. Understanding the best way to communicate with your boss, demonstrates that you care, and you meeting performance goals and more, won't go unnoticed.

Virtual sales calls and engagement has become a critical part of the sales process for today’s sales professional. Meeting sales targets still remain non-negotiable. Adapt your selling for success.

A customer may always right, but that doesn't mean all customers are easy to deal with. Anyone who's ever worked in customer service or sales can tell you, customers can be downright unruly or seemingly difficult. Still, if you want to stay in business, you've got to deal with them. Finding techniques that help you disarm unhappy customers and win them over is the key to achieving great results.

How often do you have those fears about your ability ? How often do you believe you are just not good enough even when people around you say you are ? It’s time to deal with and acknowledge your capabilities.

How far have you gone in achieving your 2021 goals? Are they still relevant and do they fit into the big picture. It’s time to take stock.

User adoption is a key challenge faced by many businesses when a new service or product is launched.

Everyone of us have those insecurities at work. We wonder how best to position ourselves to derive the best outcomes from work. How to be real value creators and ensure that we are fully recognised for the value we bring to the table.

Achieving on your sales targets starts with the quality of resources you have. How do you ensure your sales team is filled with value creators and not destroyers.