A dispute is not the same as a conflict. Mediation is different from facilitation. Here's the language I use when asked to define these terms. 
Show notes 
Download the pretty PDF version 
Beyond Intractability's Conflicts and Disputes 
The Handbook of Conflict Resolution by Morton Deutsch and Peter Coleman 
The Skilled Facilitator by Roger Schwarz 
"Big M" vs "little m" mediation

A dispute is not the same as a conflict. Mediation is different from facilitation. Here's the language I use when asked to define these terms. Show notes Download the pretty PDF version Beyond Intractability's Conflicts and Disputes The Handbook of Conflict Resolution by Morton Deutsch and Peter Coleman The Skilled Facilitator by Roger Schwarz "Big M" vs "little m" mediation

A dispute is not the same as a conflict. Mediation is different from facilitation. Here's the language I use when asked to define these terms. 
Show notes 
Download the pretty PDF version 
Beyond Intractability's Conflicts and Disputes 
The Handbook of Conflict Resolution by Morton Deutsch and Peter Coleman 
The Skilled Facilitator by Roger Schwarz 
"Big M" vs "little m" mediation

Common conflict resolution terms

How we handle conflict has an impact on the resilience of our vital relationships, the caliber of our decisions, the success of our careers, and our peace of mind. Mediator, conflict resolution teacher, and author Tammy Lenski, Ed.D., uses storytelling and science to help us transform our experience with conflict and inspire us to disagree better at work and at home. The podcast was formerly called The Space Between.

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Common conflict resolution terms

Common conflict resolution terms

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