The Customer Commerce Podcast

Common eCommerce Myths BUSTED (Part 1)

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In this episode of The Customer Commerce Podcast, Mikel, Jess, and David debunk some of the most common myths in eCommerce.

They dive into misconceptions around product range, negative reviews, and website traffic, and how these can impact business growth.

The episode also features a Real CUSStomer story, showcasing the importance of customer feedback in improving practices.


Key Takeaways:

  • A large product range isn’t always better—focus on delivering what customers truly want.
  • Negative reviews are an opportunity to build trust if addressed properly.
  • More website traffic doesn’t guarantee more sales—customer experience matters more.
  • Real customer feedback is key to identifying growth areas and fostering long-term relationships.


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    The Customer Commerce PodcastBy StoreConnect