Dennis Doran sits down with Eric Miller, founder of EMC (Eric Miller Consultants), for a thoughtful conversation on the vital role of soft skills and emotional intelligence in fostering strong personal and professional relationships. Eric offers his perspective on transformational leadership, the impact of love and inclusivity, and the unique challenges posed by the COVID-19 pandemic. The discussion also covers important topics like mental health, addiction, and embracing diversity. The episode wraps up with Dennis highlighting Eric’s website and book, along with a mention of his own book, Soft as Steel.