As the chief executive of the Queensland Tourism Industry Council, Daniel Gschwind is keenly aware of the devastating impact the COVID-19 pandemic has had on the travel and leisure sector throughout the Sunshine State. Daniel talks candidly about what it’s been like to lead an organisation during such difficult times, and also discusses the opportunities which have arisen from adversity in 2020.

Kos Sclavos has worked in the Australian pharmaceutical sector for decades, having served on the Pharmacy Guild of Australia for 25 years. In this episode of Comms Counsel, Kos shares his unique perspective on what it’s been like to navigate the COVID-19 pandemic and the challenges it’s brought in terms of the effective delivery of information, in what has been a rapidly changing healthcare landscape.

Consulting can be a demanding career, Client Group Manager at BBS Communications Group - Amanda Firth chats about how to manager high client expectations and develop healthy and rewarding relationships.

Continuing our chat around communications in the disability sector we discuss the right language to use when communicating with people with a disability, which can often bee difficult and worrying for people. Senior Account Manager, Barbara Haines has years of experience in the field and discusses how to engage in the disability sector without offending.