Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Communicating Brand Through Every Little Detail with Matthew Smith


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Matthew Smith is what you could call a CMO squared - being the Chief Marketing Officer at The Madera Group and one their brands, Tocaya Organica. Matthew has seen tremendous success in building Madera's brands (Hailey Bieber wears their to-go bag??) and we were lucky to have him on this episode. He and Zack discuss: 

  • Importance of branding vs product
  • Matthew's "Every Last Detail" philosophy
  • Keeping a strong brand off-premise
  • Much more

Thanks Matthew!

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