#28 COMMUNICATING CHANGE with professor & author Ellen Auster

Communication is a critical skill for effective change management, whether you’re leading change for an organization, a department, or for your family.  Professor Ellen Auster shares five common mistakes and 6 success principles for effective change communication, including embracing the politics, collective visioning, using mantras, building change fitness and focusing on relationships.

SHOWNOTES

Contents

* Key Learnings

* References & Links

* Andrea’s Commentary

* Interview Transcript

* Conclusion

Key Learnings

5 MISTAKES

People Make When Leading Change:

* Steamrolling

* Telling & Selling

* Lock ‘n’ load

* Ignoring the politics

* Burning ourselves out

6 Success Principles

for Change Communication:

* Shared ownership from the start

* Taking the time to assess the landscape and do the diagnostics

* Collective visioning

* Mantras help simplify

* Building change fitness

* Focus on the relational aspects of change

References & Links

Professor Ellen Auster

* LINKEDIN PROFILE – https://www.linkedin.com/in/ellen-auster-2b888b

* SCHULICH PROFILE – https://schulich.yorku.ca/faculty/ellen-r-auster/

* STRAGILITY Change Management Consulting – https://stragilitychangemanagement.com/

* Recommendations –

* Oprah’s Supersoul Sundays – http://www.oprah.com/app/super-soul-sunday.html

* The Skimm – com/?r=ffdb7418

Books by Ellen Auster

* STRAGILITY: Excelling at Strategic Change – https://amzn.to/2YZYlSF

* Strategic Organizational Change – https://amzn.to/2YNC3mK

* Excellence in Business Teaching: A Quick Start Guide – https://amzn.to/2Zb8c30

Talk About Talk & Dr. Andrea Wojnicki

* Weekly Email Blog – https://talkabouttalk.com/blog/#newsletter-signup

* Website: https://talkabouttalk.com

* Andrea’s email – [email protected]

Dr. Andrea’s Commentary

Hey there, I’m Dr. Andrea Wojnicki. You can call me Andrea.  Thanks for listening to Talk About Talk.  This is where we come to learn and talk about all things communication.  Because when we communicate effectively, we can be a better manager, co-worker, parent, partner, and friend.

Today, we’re talking COMMUNICATING CHANGE – as in ….how we can improve our change leadership skills. This could be personal change, with a partner or a family or professional change, like change in a work department or for a corporation.

In this podcast, you’ll learn how to avoid the common mistakes that people make when they’re leading change, and 6 principles for communicating change effectively.

This topic is relevant for EVERYONE, not just corporate managers. We’re all changing, all the time, right?  As they say, …if you’re not changing, you’re not living.  And the only constant in life is change.