Pam Penner, mediator, coach, and instructor with the Justice Institute of BC, provides pointers on how to communicate effectively when we encounter difficult people or situations.​

Communicating with difficult people

Coffee Chats with CPABC is a podcast dedicated to sharing the insights of BC's chartered professional accountants and other experts. Topics include economic updates, professional development, cybersecurity, and advice for students and candidates.

Disclaimer: The views and opinions expressed in our podcasts do not necessarily represent that of CPABC.

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Coffee Chats with CPABC is a podcast dedicated to sharing the insights of BC's chartered professional accountants and other experts. Topics include economic updates, professional development, cybersecurity, and advice for students and candidates. Disclaimer: The views and opinions expressed in our podcasts do not necessarily represent that of CPABC.

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Communicating with difficult people

Communicating with difficult people

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