The Business of Freelancing

Communicating with Your Clients


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We're chatting all forms of client communication / account management this week, how to get better at it and make it less awkward — even enjoyable — for everyone involved.

Links Mentioned

  • Reply All Episode - Email Debt Forgiveness Day

Panelists

  • Margaret Reffell
  • Kai Davis
  • Reuven Lerner

Panel Picks

Each episode, the panel (and guest) share their picks: a book, app, service, resource, or something else that they're enjoying and recommend you check out:

  • Podcast: Against The Rules- Season 2 on 'coaching' (Reuven Lerner)
  • Book: The Hardest Job In The World by John Dickerson (Reuven Lerner)
  • Book: Radical Candor: How to Get What You Want by Saying What You Mean by Kim Scott (Margaret Reffell)
  • Article: How to send and reply to email by Matt Might (Kai Davis)
  • Article: Email Writing Tips by Philip Guo (Kai Davis)
  • Article: Inbox Zero for Life by Keith Rarick (Kai Davis)

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The Business of FreelancingBy Panel: Reuven, Margaret, Kai, Meg, Jeremy, Erik

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