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Communication Rx Audiobook by Calvin Chou, Laura Cooley
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Title: Communication Rx
Subtitle: Transforming Healthcare Through Relationship-Centered Communication
Author: Calvin Chou, Laura Cooley
Narrator: Neal Vickers
Format: Unabridged
Length: 7 hrs and 52 mins
Language: English
Release date: 10-24-17
Publisher: McGraw-Hill Education
Genres: Business, Career Skills
Publisher's Summary:
A proven prescription for effective communication that will empower health professionals to deliver the highest quality care - from the Academy of Communication in Healthcare
Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication.
Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide. You'll learn communication skills that will enable you to:
In this practical - and potentially life-saving - volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry.
To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.
Members Reviews:
highly readable guide to improving clinician-patient connection
This is a highly readable book, full of wisdom and practical instruction on improving clinicians communication skills. As a primary care physician, I found the example scenarios very real and thoughtfully addressed. I recommend this book to any clinicians looking to gain more productive and satisfying relationships with patients. Also is extremely well referenced.
My new go to book for communication
This is an exceptional book. As a healthcare professional involved in medical education, I find challenges both in my own communication as well as in teaching these skills to my learners. I thought this book did a wonderful job of providing a framework for common communication issues without losing the nuance that good communication depends on. This is a must read if you are a healthcare provider.
Read this book!
Great book! A must-read for anyone who cares about healthcare and especially for anyone who has responsibility for patient experience.
effective communications can help healthcare professionals deliver great care to their patients and make their overall working ...
It may be obvious in theory, but overlooked in practice: effective communications can help healthcare professionals deliver great care to their patients and make their overall working lives easier too. This book acts as a medicinal laxative, hopefully freeing up âblocking materialâ and easing the future process of communications.
It was an interesting read as a non-medical person with a strong communications background. I am also a bit of a âregular customerâ of the healthcare industry due to certain long-term issues. Over the years, Iâve seen a lot of areas where communications could be, letâs be discreet, considered sub-optimal. Iâve also seen examples that are a lot worse too.
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Title: Communication Rx
Subtitle: Transforming Healthcare Through Relationship-Centered Communication
Author: Calvin Chou, Laura Cooley
Narrator: Neal Vickers
Format: Unabridged
Length: 7 hrs and 52 mins
Language: English
Release date: 10-24-17
Publisher: McGraw-Hill Education
Genres: Business, Career Skills
Publisher's Summary:
A proven prescription for effective communication that will empower health professionals to deliver the highest quality care - from the Academy of Communication in Healthcare
Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication.
Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide. You'll learn communication skills that will enable you to:
In this practical - and potentially life-saving - volume, you'll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry.
To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.
Members Reviews:
highly readable guide to improving clinician-patient connection
This is a highly readable book, full of wisdom and practical instruction on improving clinicians communication skills. As a primary care physician, I found the example scenarios very real and thoughtfully addressed. I recommend this book to any clinicians looking to gain more productive and satisfying relationships with patients. Also is extremely well referenced.
My new go to book for communication
This is an exceptional book. As a healthcare professional involved in medical education, I find challenges both in my own communication as well as in teaching these skills to my learners. I thought this book did a wonderful job of providing a framework for common communication issues without losing the nuance that good communication depends on. This is a must read if you are a healthcare provider.
Read this book!
Great book! A must-read for anyone who cares about healthcare and especially for anyone who has responsibility for patient experience.
effective communications can help healthcare professionals deliver great care to their patients and make their overall working ...
It may be obvious in theory, but overlooked in practice: effective communications can help healthcare professionals deliver great care to their patients and make their overall working lives easier too. This book acts as a medicinal laxative, hopefully freeing up âblocking materialâ and easing the future process of communications.
It was an interesting read as a non-medical person with a strong communications background. I am also a bit of a âregular customerâ of the healthcare industry due to certain long-term issues. Over the years, Iâve seen a lot of areas where communications could be, letâs be discreet, considered sub-optimal. Iâve also seen examples that are a lot worse too.