Dr Sian Gallard and Dr Fiona Rawlinson discuss the practical impact of changes in communication style that have been needed as a result of the COVID-19 pandemic .

Useful links: 

Dr Clea Atkinson - you tube video on Communication skills in PPE - https://youtu.be/tZ8DGZx7x20

Communication skills - Cardiff 6 point toolkit and adaptations - DOCUMENT in Media https://wordpress.com/media/sharingpalliativecare.org

Professor Mark Taubert - delivering bad news by phone or video link - https://www.bevancommission.org/post/dr-mark-taubert-bevan-exemplar-delivering-bad-news-by-phone-or-video-link

some of the research work and evaluation that has been done around the Cardiff 6 point toolkit ( Nikki Pease) - https://www.researchgate.net/publication/337301287_Paramedics_and_serious_illness_communication_training