Identify which method of preparation for a spoken presentation works, and why

Reflect on the value of knowing your audience, and where ego can get in the way of making a connection with your listeners

Explore how the skill of validating can unlock breakthroughs in communication

Listen for how practices of deep listening enrich our capacity to connect

Hear how our heart senses what people are truly communicating, where the mind’s power cannot

Go on a storytelling journey about how this verbal art-form can lead audiences, and the teller, to hope and resolution

Dive into how being ‘interested’ and ‘interesting can unlock deeper more impactful levels of communication

Listen in to learn the role curiosity and empathy play in communicating with people who are in distress

Explore the value of using multi-modal communication, and where improvisation fits in

Hear more about the ‘dilemma of communication’ and how ‘feedback’ is mission critical in our communication success