In this episode of Compliance Conversations, we’re taking an in-depth look at the revenue cycle and coding. We’re joined by Stephanie Perry, the outpatient medical supervisor for e4health, as she shares insights from her 12 years of experience in coding, auditing, training, and leadership roles within the healthcare industry. Tune in to our episode, “Coding Strategies for Successful Revenue Cycle Management,” to understand modifiers, status indicators, and their significance in the reimbursement process. Stephanie sheds light on how coding decisions can either facilitate or hinder the smooth progress of claims through the revenue cycle.

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In this episode, we welcomed Stacey Crudup, Chief Compliance Officer at The SEES Group, to share her insights on why building relationships with team members on the front lines of healthcare is essential in driving strong compliance programs. Stacey's experience and practical advice shed light on the benefits of understanding the business, spending time with your internal teams, and creating value through compliance efforts. Tune in to our new episode, “How Compliance Teams Can Build Trust to Accelerate Success,” to hear more about: - Stacey's journey into compliance from an IT background - The importance of building relationships in the world of compliance - Practical tips for embedding compliance into operations - Overcoming obstacles in the process - How to add value to your organization through compliance Stacey has unique expertise in recognizing the role of compliance in daily health care operations and communicating effectively with staff at all levels about the practical application of compliance principles. She is experienced in developing and executing organizational policies and procedures related to legal questions in the health care environment, compliance, and risk management.

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We're excited to introduce a thought-provoking podcast episode that dives into the world of compliance in healthcare and explores the ever-evolving challenges compliance professionals face in their careers. In this episode, “A Candid Conversation on Challenges and Balance in a Compliance Career,” Dieter Lehnortt and CJ Wolf share their insights on the complexities of the healthcare compliance landscape. From dealing with government regulations to navigating the uncharted territory of Artificial Intelligence, they cover it all. Key takeaways from the podcast: - Explore the potential of AI in compliance and the importance of using it appropriately to enhance efficiency. - The significance of establishing boundaries, delegating tasks, and prioritizing for a better work-life balance. - How to make compliance approachable more approachable for colleagues who find it intimidating

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Join us for a deep dive into healthcare and nursing facility compliance during this episode. Discover the ever-evolving landscape and common challenges faced by providers as CJ Wolf and Paige Pennington share their expert insights.

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Whether you're a compliance professional, an HR specialist, or simply interested in the evolving landscape of workplace culture, our latest Compliance Conversations episode offers valuable takeaways for everyone. We invited Kyle Manwaring, a DEI professional, for a great conversation about the possibilities at the intersection of DEI initiatives, compliance, and organizational culture. Tune in to our new episode, “Exploring Diversity, Equity, and Inclusion in Compliance,” to learn more about: - The fundamentals of DEI and its various components. - The importance of DEI for organizations, both ethically and financially. - Strategies for fostering a more inclusive and equitable work environment. - The role of executives in championing DEI efforts.

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We’re joined by Sara Richards, a newly certified coder, as she shares insights into the intricacies of medical coding and how it aligns with compliance in the healthcare industry. Sara and CJ Wolf, MD, discuss: - The certification process and how Sara prepped for the exam - What the coding exam is really like – and what’s changed (and hasn’t changed) over the last few decades - Career opportunities in the coding industry

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Assembling the ideal compliance team is no small task – and that’s why it can be such a puzzle. We invited Sarah Couture, a former nurse turned compliance executive, to share her insights on structuring effective compliance teams. Tune in to our new episode, “The Art of Building a Successful Compliance People Strategy,” as we discuss: - Important considerations for building a strong compliance team - Why compliance liaisons can boost your program’s effectiveness - Real-life examples of compliance staffing done right (and not so right) - Strategies for compliance officers to approach succession planning and mentorship Sarah currently serves as a Senior Managing Director at Ankura, and she is also a faculty member for the Health Care Compliance Association (HCCA). She started her career as a nurse and made the transition to compliance when she saw an opportunity to support and strengthen health care compliance. If you’d like to hear more from Sarah, you can sign up for her upcoming HCCA webinar!

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If you’ve been in the Healthicity community for a while, you might know that we conduct annual surveys every year for compliance and auditing professionals. We know there’s no shortage of surveys in this world, but here’s why you should take ours – it's designed to gather vital information to benefit you and your organization, and because you’ll get a handy dandy report after we analyze the responses. Get a look behind the survey scenes on our latest episode of Compliance Conversations, “The Marketing Team: What We Do in the Shadows,” where Healthicity’s Sr. Director of Marketing, Kyle Brogdon, steps from the editing booth into the recording booth to talk about what makes our survey different.Take the compliance survey here: https://www.healthicity.com/en/resources/2023-annual-compliance-surveyTake the auditing survey here: https://www.healthicity.com/resources/2023-annual-auditing-survey

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Investigations are a natural part of any compliance professional’s career – but that doesn’t make them any less intimidating. We invited Eric Allen, a highly regarded compliance professional with experience spanning academia, hospital institutions, and more, to join us for an episode of Compliance Conversations! In this episode, “Compliance Investigations 101,” Eric and I discuss the nuances of investigations, including: - How to set investigations up for success from the get-go - Navigating the emotional side of interviews and ongoing investigations - Why mannerisms and body language are crucial in the age of remote interviews

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“Think like a lawyer, talk like a human, and start with your audience." Those three key principles drive Kirsten Liston’s innovative approach to compliance training, and it’s why we invited her to join us on our latest episode of Compliance Conversations! Kirsten is the CEO of Rethink Compliance and a two-time author. We’re grateful she shared her time and expertise with us on our latest episode!

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