The COMPLY Podcast showcases trailblazers in the financial services and compliance space. Each episode dives deep into the challenges, triumphs, and innovations of executives at top banks, fintechs, and enterprises.

In this episode, I’m joined by Ryan De Herrera, Senior Marketing Compliance Manager at University of Phoenix, whose experience spans compliance roles at companies like Bank of America and loanDepot. Through his experience, he’s become an expert in balancing marketing and compliance, ensuring advertising is both compelling and compliant.

We discuss:

• How compliance should be a collaborative effort that helps businesses manage risks and achieve goals
• The importance of continuous learning and consumer feedback in building an adaptable compliance program
• The role of compliance in setting expectations, reducing complaints, and fostering long-term consumer trust
• How shifting regulatory priorities will shape compliance, with consumer protection always driving the process