In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle tackle one of the most common questions from care providers:

“Can we have everything in one system?”

From “single source of truth” dreams to multi-tab realities, they unpack why leaders chase all-in-one compliance platforms and why those projects often fail.

Together, they explore the All-in-One vs Best-of-Breed debate through the lens of the CQC’s new Single Assessment Framework, DTAC, DSPT, and clinical-safety standards (DCB0129/0160).

Lewis shares real-world examples of where all-in-one systems backfired, the hidden costs of shelf-ware and vendor lock-in, and how modular, interoperable tools can actually deliver stronger evidence for inspection.

Listeners will learn:

Whether you’re a registered manager, digital-transformation lead, or governance director, this episode will help you separate marketing myth from operational reality and build a digital compliance ecosystem that really works.

In this episode of ComplyPlus™ Presents, Dr Richard Dune takes the host seat to interview Lewis Normoyle about one of the most overlooked issues in health and social care - digital literacy.

In this episode of ComplyPlus™ Presents, Dr Richard Dune flips the script and interviews Lewis Normoyle about one of the biggest misconceptions in health and social care: the illusion of plug and play compliance.

 In this episode of ComplyPlus™ Presents, Lewis Normoyle is joined by Dr Richard Dune to reflect on the HSJ Patient Safety Congress 2025, two packed days of learning, sharing, and debate on the future of patient safety in UK healthcare.

In this episode of ComplyPlus™ Presents, Lewis Normoyle is joined by Dr Richard Dune to tackle one of the most critical issues in health and social care: safeguarding adults.

In this episode of ComplyPlus™ Presents, Lewis Normoyle is joined by Dr Richard Dune to unpack the legal, ethical, and practical challenges, highlighting the risks of misinterpretation through real-world cases such as Kathleen Gregory. They discuss CQC findings, governance failures, and why better training and digital systems are essential to safeguard lives. Practical takeaways for providers ensure compliance, clarity, and confidence in emergency decision-making. This episode examines the critical – and often misunderstood – issues around DNACPR (Do Not Attempt Cardiopulmonary Resuscitation) and ReSPECT (Recommended Summary Plan for Emergency Care and Treatment) in UK care settings.

In this episode of ComplyPlus™ Presents, host Lewis Normoyle is joined by Dr Richard Dune to explore the real meaning of Continuing Professional Development (CPD) in health and social care. Far beyond ticking boxes, CPD is about staying competent, confident, and safe in an ever-changing sector.

In this episode of ComplyPlus™ Presents, Lewis Normoyle and Dr Richard Dune sit down with Andrew Nyamayaro – Director and Principal Solicitor at Tann Law Solicitors and the delivery partner for ComplyPlus™ Legal – to explore his journey from Zimbabwe to leading an award-winning UK law firm and supporting the health and social care sector.

In this episode of ComplyPlus™ Presents, Lewis Normoyle and Dr Richard Dune take a deep dive into mandatory and statutory training for adult social care providers. Building on their previous discussion around healthcare, they explore the difference between statutory and mandatory training, unpack how these requirements align with CQC regulations and the new Single Assessment Framework, and share practical strategies for evidencing compliance in a sector moving towards smart regulation.

From creating an effective training needs analysis to ensuring competency beyond certificates, the conversation explores how training directly links to outcomes, safety, and quality ratings, and why tick-box compliance is no longer enough. They also discuss role-specific training, induction, refresher requirements, and the importance of embedding learning into appraisals and supervision.

This episode provides practical guidance for managers, business owners, and care leaders who aim to transform training into a tool for continuous improvement and enhanced standards of care.

In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle sit down with George F. Chawawa, a leading expert in UK GDPR compliance, data protection law and information governance, to explore one of the most overlooked areas in health and social care: data protection and UK GDPR.

They discuss what organisations often get wrong, from vague governance structures to unclear roles, and explain why getting it right is about more than policies and paperwork. With clear examples and practical insights, they cover DPOs, Caldicott principles, risk assessments and the real consequences of noncompliance.

A focused conversation for leaders, managers and providers ready to take data responsibilities seriously before the ICO steps in.