In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle unpack the challenges of technology adoption in regulated services. They explore why many providers struggle with outdated systems, poor procurement decisions, and long contracts that limit flexibility.

From pandemic-driven change to the risks of groupthink and underused tools, this conversation offers practical insights for decision-makers looking to invest in the right tech. Tune in for a timely discussion on how to make smarter choices and build sustainable digital systems in health, social care, and education.

In this episode of ComplyPlus™ Presents, Lewis Normoyle sits with Elsie Rodas about her remarkable journey from aspiring lawyer in the Philippines to frontline nurse, and now Chief Commercial Officer of LearnPac Systems UK Ltd. Elsie opens up about growing up in a small town, adjusting to life in the UK as a nurse, and the cultural and professional shifts she experienced along the way. After years working across wards, theatres, and community care, she began to notice a deeper issue, gaps in how care and training were delivered. This realisation sparked her transition into compliance-focused training and the co-founding of LearnPac.

Together, they explore the impact of lived experience on leadership, the realities of building something from the ground up, and why compassionate, competent training is critical for the future of care. Tune in to hear how purpose, resilience, and frontline experience can shape impactful change in regulated services.

In this episode of ComplyPlus™ Presents, Dr Richard Dune is joined by Raymond Ruzvidzo to explore a remarkable journey through the health and social care sector, from frontline caregiving in the UK to professional training leadership in Canada. Together, they reflect on the personal experiences that sparked Raymond’s career and the lessons he learned while navigating regulation, workforce development, and cultural change.

With insights shaped by lived experience and cross-continental leadership, they discuss how values-driven care, compliance systems, and effective training can transform outcomes. Tune in to hear how purpose, resilience, and proactive learning can shape a lifelong impact in regulated care.

#HealthAndSocialCare #WorkforceDevelopment #TrainingLeadership #RegulatedServices #ComplyPlus #CareSectorInnovation #LeadershipJourney #ComplianceMatters

In this episode of ComplyPlus™ Presents, Dr Richard Dune joins Lewis Normoyle to explore what effective training actually means in today’s health and social care sector. Moving beyond box-ticking exercises, they delve into the legal foundations of training, the real difference between statutory, mandatory, and CPD, and how to design and deliver impactful programmes that align with both regulation and frontline realities.

They also examine common pitfalls—from one-size-fits-all approaches to outdated guidance—and offer practical strategies for auditing effectiveness and building training around competency, safety, and person-centred care. Whether you're a provider, commissioner, or educator, this episode is a must-listen for anyone serious about getting training right.

In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle unpack the evolution of e-learning in health and social care, from early resistance to widespread adoption across the sector. They examine the challenges of digital transformation, changing attitudes toward compliance training, and the shift to blended learning models.

With insights shaped by the COVID-19 era and shifting workforce priorities, they discuss how instructional design, accessibility, and personalisation are redefining training. Tune in to learn how e-learning is reshaping the landscape of professional development and regulatory compliance.

In this episode of ComplyPlus™ Presents, Dr Richard Dune sits down with mental health consultant Farai Mabiza to discuss the growing need to prioritise mental health across all sectors, particularly in health and social care. Drawing from over 20 years of frontline experience, Farai shares his journey from nursing to founding Octrac Consulting, offering practical solutions for supporting mental well-being in the workplace.

They explore persistent stigma, misconceptions, and legal responsibilities around mental health, especially in high-pressure environments like A&E, policing, and immigration services. Tune in to uncover how awareness, education, and proactive workplace strategies can create healthier organisations and improve outcomes for staff and service users alike.

In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle break down the confusion around statutory and mandatory training in health and social care. They explore the misconceptions, legal duties, and compliance gaps that many organisations face when relying on generic training lists.

Building on real client experiences and insights from regulatory practice, they explain the importance of distinguishing between legal obligations and role-specific requirements. Tune in to discover how a well-informed training strategy can drive compliance, improve outcomes, and support safer, more effective care.

In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle explore the growing need for AI regulation in health and social care. They discuss the ethical, clinical, and political implications of adopting AI technologies without proper oversight.

Drawing on recent global AI summits and Dr Dune’s background in clinical decision support systems, they highlight the risks of unregulated tools, the importance of transparency, and the role of UK regulators like NICE and MHRA. Tune in to learn why responsible adoption of AI in healthcare requires strong governance, clear frameworks, and a commitment to patient safety.

In this episode of ComplyPlus™ Presents, Lewis Normoyle and Dr Richard Dune unpack how a robust Training Needs Analysis (TNA) and an effective training matrix drive regulatory compliance.

Discover the four-step TNA process, the KSA model, and the risks of box-ticking and outdated systems. Learn how to align training with business goals, close workforce gaps. Tune in to gain practical insights into compliance-driven workforce planning and discover how free tools on ComplyPlus™ can support your organisation’s development strategy.

In this episode of ComplyPlus™ Presents, Richard Dune sits down with Helen Eivers to explore the challenges of modern healthcare training, frontline resilience, and emotional well-being. They discuss the evolution of nursing education, the mental toll of high-pressure roles, and whether current training models prepare healthcare workers for real-world demands.

Helen shares insights from her 40-year career, her experience leading NHS 111 during COVID-19, and the burnout that forced her to step away. She introduces practical techniques like NLP and havening to help healthcare professionals manage stress and improve patient care.

Tune in for a thought-provoking discussion on the state of healthcare training, emotional resilience, and the future of frontline well-being.