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Carolyn and Seth review some work done by CompTIA's board of directors around successful vendors and MSPs. In building partner programs and working with clients, there are some new things to consider based on the changes in the IT industry. Vendors should think carefully about how they want to balance direct and indirect efforts, and MSPs must decide how they can fit into an end user's technology system.
Carolyn and Seth sit down with Nancy Hammervik, CompTIA's Executive Vice President of Membership. Nancy describes the 2019 strategies that came out of the recent membership planning meeting, where CompTIA's volunteer leaders set a course to improve the adoption of technology and the customer experience.
Carolyn and Seth take a look at the technology landscape through the lens of the upcoming holidays. We talk about one thing that scares us about the current tech scene, one thing that we're thankful for, and one thing that we have on our wish list.
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