Carolyn and Seth take a step back and discuss the major changes happening in IT. IT operations are changing thanks to cloud and mobility, and this drives new demands for value that can be added from the IT channel.

Carolyn and Seth discuss a recent study showing the spread of technology jobs outside the traditional technology hubs, then review CompTIA's latest cloud computing research.

Mark Muro's tech jobs article: blogs.wsj.com/experts/2016/09/18…0.9491510833613575

CompTIA's 2016 Trends in Cloud Computing: www.comptia.org/resources/trends-…ud-computing-2016

Carolyn and Seth discuss Anil Dash's article "There is No Technology Industry," then preview next week's Channel Directions Live.

Anil's article: medium.com/humane-tech/there-i…4dfb3ed7#.9s9674ot9

Channel Directions: channeldirections.com

Carolyn and Seth discuss an open letter that was written to CompTIA following ChannelCon 2016, then invite Dave Sobel to the podcast to discuss the Internet of Things.

Carolyn and Seth cover the big news coming out of Microsoft's Worldwide Partner Conference, then talk about CompTIA's framework for IT operations

Carolyn and Seth discuss CompTIA's latest managed services study, then chat with Richard Tubb about the implications of Brexit.

Carolyn and Seth figure out why so many people are talking about AI, discuss the recent purchase of LogicNow by Solarwinds, and review lessons learned from their Slack experiment.

In the first episode of CompTIA's Volley podcast, research analysts Carolyn April and Seth Robinson discuss cloud computing and managed services, then wrap with a tale of woe involving a stolen laptop.