Confessions of a Secret Online Shopper with Leah Fellows-106

Leah is a returning guest on the Podcast (she appeared on Episode #89) and today we're talking about a benchmark study of online sales counselors. This secret shop included fifty US builders and we're talking the good, the bad and the ugly of online home shopping. To get more of Leah, check out our session at The International Builders Show (IBSx): Adapt of Be Left Behind: Lessons Learned from Online Sales Counselors. Ingrid Prince and Chris Hartley are also joining us in this session where you'll learn lessons used by online sales counselors to strengthen your onsite sales team's lead and nurturing skills. And you can also see Leah at the upcoming TecHome Builder Summit in February 24/25th where we'll be diving into the topic of Online Customer Journey. Carol Morgan of Denim Marketing, Leah Turner and Ben Marks of Melinda Brody & Co. will be joining us for this conversation, so be sure to register! Leah Kaiz Fellows, founder and owner of Blue Gypsy Inc. is an online sales training expert, adventurer, and home building industry professional. Since 2014 the Blue Gypsy has focused on Online Sales Training for builders across the country to help them improve their sales and the way they handle digital leads.