In this episode I talk to Chandell Labbozzetta - NLP Practitioner, trainer, speaker, author and owner of Life Puzzle. We discuss the human mind, psychology and how we think and act, particularly in the context of business and sales.

Chandell battled her own mental health demons to become an accomplished salesperson, a leader of sales teams, and now a trainer, showing others how to adopt advanced communication and sales skills. 

She is the author of Confident Closing - Sales Secrets That Grew A Business by 400% in Six Months and How They Can Work For You!   

Can you add this paragraph to the show notes please?I read the book recently and was uplifted by the stories Chandell shared of how different personality types adapted once they knew more about what makes us tick. A read I highly recommend.

Chandell’s book ‘Confident Closing - Sales Secrets That Grew A Business by 400% in Six Months and How They Can Work For You!’ 

Sales is more about human nature than anything

What is the ‘itty-bitty shitty committee’ 

Business is 80% psychology and 20% strategy

Sales is the art of influence 

How to have a passion driven business 

The negative connotations of sales

Why there is so much angst around selling and sales

Money is just a certificate of appreciation

The psychology of selling and what NLP (Neuro Linguistic Programming) is

The importance of intention with NLP

The fear of objections when selling

How to practise NLP

How to know if you’re a confident closer

What confidence means to you 

The most underleveraged point in your business

How Chandell teaches the NLP processes 

It’s not about the information, it’s about the implementation

One of Chandell’s success stories, going from a 50% closing ratio to a 100% closing ratio

Perception is rejection 

Challenging your own assumptions

The Life Puzzle Philosophy

The importance of reflecting on your own behaviour

Chandell’s biggest achievement in business

Intergenerational mental health

Feeding salt to horses - an analogy for sales

Chandell's Links

Life Puzzle Website  - https://lifepuzzle.com.au/

Chandell Labbozzetta on LinkedIn - https://www.linkedin.com/in/chandelllabbozzetta/ 

Chandell’s Book on Amazon - https://www.amazon.com.au/Confident-Closing-Secrets-Business-Months-ebook/dp/B00S4A6PL6 

Life Puzzle on Facebook - https://www.facebook.com/theLifePuzzle 

Life Puzzle on Twitter - https://twitter.com/TheLifePuzzle 

Life Puzzle on Instagram - https://www.instagram.com/lifepuzzle_/ 

Help Me Leverage Useful Links: 

Brett Jarman on LinkedIn - https://www.linkedin.com/in/brettjarman/

Help Me Leverage Website  - https://helpmeleverage.com/

Brett Jarman on Instagram - https://www.instagram.com/brettjarman/

Brett Jarman on Facebook - https://www.facebook.com/BrettJarmanDotCom/ 

Brett Jarman on Twitter - https://twitter.com/Brett_Jarman 

Brett Jarman Youtube - https://www.youtube.com/channel/UC3lnriUQ1A9a3RaDbwnRCEg 

Experts On Air Website - https://expertsonair.fm/ 

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