This week, Lee continues his series surrounding confident women leaders in business, by talking to Kate Birtles, customer services director for Biffa, about her amazing journey through life and business - taking in everything from dancer to director!

 KEY TAKEAWAYS

• Sometimes the best directions for our careers, are the ones that allow us to develop and broaden the skills we have, and to develop new ones.
• When trying to effect change, we must recognise that the individuals we work with have valuable insights, perceptions and input.
• There is always further that we can go. There is always higher that we can reach. We must constantly be on the lookout for ways to be the better versions of ourselves.
• Our careers are often the result of someone seeing something within us, and giving us a chance. It is incumbent upon us to do the same when we see others that aspire to being better.

BEST MOMENTS

'I'm very people focussed - I really like people'

'People give me the inspiration to better myself'

'What can I learn now? What's different? How can I develop?'

'I feel very fortunate and blessed to have been given opportunities by other people'

 VALUABLE RESOURCES

Business Problems Solved Podcast      

Kate Birtles LinkedIn - https://www.linkedin.com/in/katebirtles/?originalSubdomain=uk

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

[email protected]

https://www.linkedin.com/in/lhoughton/