Practicing what you will say in a difficult conversation can lead to a better outcome. When you know that a difficult conversation is coming, you can prepare for it by practicing – out loud – how you will start your part of it. And if the words don’t roll off your tongue, try some others! Then try out what you might say as the conversation continues.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving.