The book challenges the reader to understand that conflict is everywhere, and in order to be a great leader you must be skilled in dealing with it.  And what we often overlook is that conflict affects us physically, mentally, emotionally, and spiritually.

The essential element of the Conflict-IQ(tm) system is awareness.  And that awareness starts with yourself.  What is your relationship with conflict?  Are you an avoider?  Do you handle it with a heavy hand?  Do you ignore it?  And how aware are you of the personalities of others?  What is their conflict style and personality?  What is there backgrounds?  What are they bringing into the conflict?

She then proceeds to unravel for leaders the skills and behaviors that leaders need to be great at conflict negotiations.  And even discusses how our educational system has failed helping us deal with it.  Further, how HR departments are ill-equipped to deal with conflict without punishment.

This is a truly powerful, insightful book.  Go to Yvette’s website and discover many of her free tools that you can use to raise your Conflict-IQ.  Just click on over to Unitive Consulting.  Yvette also offers Free Live Coaching/Microlearning: Made Simple Conflict-IQ® Bites – Yvette Durazo (unitiveconsulting.com)

Please, thank our sponsors for their financial support of A New Direction!

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EPIC Physical Therapy can help you get back to work or play.  So if you want to be EPIC then get EPIC results from EPIC Physical Therapy.  Give them a call or click on over to www.EPICpt.com

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Linda Craft Team, REALTORS for more than 38 years Linda Craft Team Realtors has been going strong.   And during that time they have been helping people with their life transition.  Every place you have lived has been a transition in life, and they take the stress out of the home selling and homing buying process.

Find out why they are known as the “Legends of Customer Service”.  There is a reason why 1000’s of people from all over the world choose Linda Craft Team and keep coming back for all their home selling and buying needs and investments.  They are the locally owned, unaffiliated company that is world renown.  Learn more by going to www.LindaCraft.com

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Or perhaps you have a team who is in need of a direction, I can help there too.  I work with sports teams in mindset, business sales teams in discovering methods to increase sales and more!

So if you are feeling that you need a different direction, or perhaps you have a team that is in need of a different direction, then let’s talk.  The first call is free and we can find out if I will be a good fit for you and your team.  My business is Coaching Mavericks, because there is a Maverick in all of us that when we find our way with our own unique gifts, talents and abilities, we will be the most successful.  Find me at www.coachingmavericks.com

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We live in a world of a communication divide. Just turn on or read the news and we read how there is conflict. One side says something they believe in the other side digs in their heels and shout back what they believe in. No matter where we turn what we really here is “they are wrong” and “we are right”.

There is very little civility in differences of opinion. Even with those who work in government will resort to “eye rolls” and “call names”, and these “adults” can justify their reasons for doing so. And at the end of the day nothing gets solved. We just dig in a little deeper depending on the side you are on.

The business world is not different. CEO’s demand their way. Rather than communicating with empathy they simply dictate what will be and how it will be. The employee too makes demands. They see things differently and in retaliation quietly quit, move on, or simply just ghost their jobs.

Conflict is everywhere. Is there a solution? Yes, there is and it comes from the analogy of the river. And on this episode of A New Direction, Mediator, Coach, Professor, Leadership Trainer Denise Blanc gives helps us navigate the dangerous rough waters of conflict through effective communication. From her book “Riverlogic”

Denise Blanc’s Book “Riverlogic: Tools to Transform Resistance and Create Flow in all of our Relationships” is an amazing, insightful book that will challenge everyone who is honest enough to look at themselves and realize that they have work to do when it comes to communication. 

The book’s true first question is really not on the one’s we communicate with, but focuses on what the one part of the conversation we can actually control…and that is ourselves.  

The truth is who “present” are we in every conversation?  Are we really listening?  Are we listening beyond what the other person is saying and getting their emotional communications too?

Then comes the questions in conflict.  What is our attitude?  Is it, win at all costs?  Do we feel have to be right?  Do we feel if we show vulnerability that somehow we may lose?  Or maybe we feel that we are somehow compromising ourselves if we openly listen to the opinions of others without responding?

The fact is our communication in conflict doesn’t have to be either or.  Or communication in conflict can be simply listen and not respond.  Putting our emotional attachment to our arguments aside and simply listen without compromising our values.

Riverlogic is for everyone for sure.  But for those in leadership, consultants, coaches, CEO’s, salespeople and more.  Riverlogic will help your communication skills and be able to reduce conflict and build and strengthen your relationships.  Get your copy!

Please reach out and thank the sponsors of A New Direction:

EPIC Physical Therapy  Whether you just need some guidance to get in better shape, you have an injury or recent surgery, or you are an elite athlete getting yourself back into the game, the certified experts coupled with the latest start of the art equipment will help you get you where you want to be.  EPIC relief.  EPIC recovery.  EPIC results.  That is EPIC Physical Therapy.  Head on over to www.EPICpt.com and learn more!

Linda Craft Team, REALTORS, for more than 38 years they have helped thousands of people all over the world transition in life.  And lets face it when it comes to buying and selling real estate it is a life transition.

Completely locally owned and unaffiliated Linda and her expert team can help you find the best expert in real estate regardless of what company they work for.  Just one more reason why for more than 38  years they have the world wide reputation as the “legends of customer service”.  Give them a call!  Click on over to www.LindaCraft.com

The post Communication Can Overcome Conflict…Here’s How appeared first on Jay Izso.

We all will experience conflict, but how do we handle it?  Are you a conflict avoider?  Hoping the problem will go away.  Maybe you are a conflict enforcer?  Where you take control of situation and it is your way or the hi-way.  Perhaps your a conflict manager?  You just want to manage the conflict not really dealing with the issues in an attempt to smooth it over.  There is a better way!  And it is called “reconciliation”.  What does it take to get to reconciliation?  Dangerous Love.  In this episode of A New Direction Former ESPN NBA analyst and Conflict Specialist Chad Ford joins us again.  We talk about why Dangerous Love is not a “Kumbaya” moment.  Why Dangerous Love requires truth, mercy, and justice.   We even go into specific situations where we ask how do you practice Dangerous Love in an abusive relationship.

Dangerous Love: Transforming Fear and Conflict at Home, at Work, and in the World is simply a great book into how we can best handle conflict.  The fact is we have to take responsibility for our part of the conflict.  We can easily be self-deceived into believing it is the other person’s fault.  And we neglect to look at how we may have contributed to the problem. Dangerous Love makes us take a close examination of ourselves, remove the emotions, and take action and make the first step toward being reconciled.  Great Book!

Thanks to our sponsors we are able to bring such great guests as Chad Ford on A New Direction.  Please go to their Facebook and Instagram pages give them a LIKE or a FOLLOW just to say thank you!

EPIC Physical Therapy the facility with the most cutting edge equipment and the certified staff to help you recover from an injury or surgery, work with professional and amateur athletes, or just those of us who want to move and feel better.  When you want EPIC relief, EPIC recovery, and EPIC results then start with EPIC Physical Therapy by going to www.EPICpt.com

Linda Craft & Team, Realtors when you are looking to sell your home or buy a new home start with what their clients refer to as “the legends of customer service”.  Whether you are in the Greater Raleigh Research Triangle Park area of North Carolina or any where in the world they can help you with your home dreams.  Contact our friends Linda Craft & Team at www.LindaCraft.com

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Conflict is something we all face.  It comes in many different forms, and the truth is it makes us all uncomfortable.  At the heart of conflict is the fact that one party is not getting what they want and the other party is not getting what they want.  We basically turn our backs to each other, we talk about the other party behind their back, we gather allies to support our position and the conflict spiral only gets bigger.  Then comes the point that while in our conflict with the other person or group we no longer see them as people but we see them as an object.  They lose their humanity and become an “it”.  And when that happens getting rid of, or dare we say killing conflict is no longer easy.  For many of us we go into conflict avoidance mode hoping that it will resolve itself, but the truth is avoidance is based on fear.  And one fear for certain is that if we move first, we become vulnerable and we create a narrative that we will be taken advantage of and the fear of conflict keeps us from ultimate reconciliation.

In this episode of A New Direction Author and International Mediator (Yes, former NBA analyst at ESPN) helps break the chains of conflict with his outstanding book Chad Ford entitled “Dangerous Love“.  When we think of the word “love” we think of being soft, passive, giving in, weakness, and being run over.  Dangerous Love is nothing like it.  When Chad Ford talks Dangerous Love he is talking a type of love that requires courage, that requires action, but ultimately requires us to see people as in “it” or “object” to a human who too is also suffering.  Is it risky, you bet!  Does it put you there, absolutely!  But in his research and experience it is the most effective way to not only overcome the conflict, but kill it, to the point reconciliation which the goal of getting past our conflict.  Great Read! Get yours today!

Please reach out to our sponsors and LIKE their social media pages as their financial contributions help keep A New Direction on the air and bring us great guests.

EPIC Physical Therapy is the physical therapists I go to whether it was post surgery, nagging injury, or I just cannot perform at the athletic level I want to.  They have the bleeding edge equipment and the certified staff to customize a treatment program specifically for you, your needs and wants, that helps you reach goals you desire to attain.  When you are ready for EPIC relief, EPIC recovery, and EPIC results, you need to click on over to EPIC Physical Therapy…www.EPICpt.com

Linda Craft & Team, Realtors for 35 years their clients and friends have said when it comes to real estate and going the extra mile and providing a world class experience, they are have “legendary customer service”.  Locally owned, and independent of the national brands, they have literally helped people all over the world by finding the best real estate professional in your area.  So before you sell or buy your home, start with the “legends” at Linda Craft & Team, Realtors…you can learn more by going to www.LindaCraft.com

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