On this episode of The Top Contractor Podcast, hosts Bill and Nate dive into the world of conflict resolution strategies in construction. They stress the importance of addressing miscommunication head-on and share personal examples of how they handled such situations. From explaining the issue to the client to taking proactive steps to fix the problem, they highlight the need for trust and finding solutions. The hosts also discuss the role of leaders in conflict resolution, offering strategies like planning conversations, matching tones, and using 'conflict stacking.' Tune in to learn more about effective communication and collaboration in the construction industry.

 

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