Conflicts are inevitable, but so few of us know what to do when conflict arrives in our relationships. We avoid it. We panic and acquiesce. We take over out of fear. We people please. We just break down and scream and fight. This week, we look closely at the tools we need to make conflict work FOR us. This means we are gaining more insight and understanding about the person with whom we're in conflict. It doesn't need to be a bad word. We don't need to dread it. We just need to know what to do... This week we get into the long and the short of conflict.

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