Replay of the Connect with BMC Helix ITSM and Remedy - 19.08 Feature Release webinar on September 18, 2019. In this session Peter covers the exciting new capabilities introduced with the 19.08 release, in support of delivering a world-class user experience for ITSM and creating new customer value as part of BMC’s Cognitive Service Management strategy. Learn also about our new REST API capabilities, new Smart Reporting capabilities, and new pre-built integrations for BMC Helix Multi-Cloud Service Management. We’ll also cover updates to the platform compatibility list. Peter Adams, Senior Director Product Management For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series