Replay of the Connect with BMC Helix ITSM and Remedy - Archiving Best Practices & Troubleshooting Webinar on April 22, 2020. In this session she provides an overview of archiving, best practice configuration, and troubleshooting. This includes using the Archive Manager Console, multi-threaded archiving, and how Associations affect Archival. Devita Mujoo is a Technical Support Analyst For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series