Replay of the Connect with BMC Helix ITSM and Remedy - BCM Access Administration Best Practices Webinar on June 9, 2021.

In this session, she will cover the Best Practices for managing administrators, groups, and access levels. The administrators and groups are used to manage security profiles and access levels that control access to the system. This also includes Windows Active Directory (AD) integration such as syncing of groups from AD and BCM login using authentication against AD. 

Cynthia Arockiam is a Staff Specialist Technical Support Analyst

For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series