Replay of the Connect with BMC Helix ITSM and Remedy - Best Practices for Deploying DWP Catalog Webinar on August 26, 2020. In this session they will discuss the Installation/Upgrade process, Configuration, RSSO integration, and SSL. Ashish Parate is a Staff Specialist Technical Support Analyst Daniel Soto is a Senior Technical Support Analyst For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series