Replay of the Connect with BMC Helix ITSM and Remedy - CMDB Portal Walk Through Webinar on May 19, 2021.

In this session they will review the CMDB Portal components, capabilities, and configuration. Additionally review common CMDB Portal use cases, troubleshooting tips and tricks. Few examples will include creating a new Reconciliation, Normalization, and Atrium Integrator job using the New CMDB UI. Also configuring archiving new functionality in the CMDB UI. List of components include:

• Atrium Explorer & CMDB Dashboard

• Atrium Integrator

• Auditing & Archiving

• Class Query Mapping & Dynamic Service Modelling

• Reconciliation

• Normalization

Jean Christophe is a Lead Technical Support Analyst

Devendra Borse is a Lead Technical Support Analyst

For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series