Replay of the Connect with BMC Helix ITSM and Remedy - Mid-tier & Tomcat Best Practice Configuration for Performance Webinar on June 10, 2020. In this session they will review the best practice Mid-tier, Tomcat, and ehcache configuration settings for optimal end user perceived performance.  The rationale behind the recommended settings for Small, Medium, and Large environments will be covered.  As Mid-Tier uses ehcache for building web content, each cache category needs fine tuning to optimize JVM heap memory usage and minimizing disk access spooling. This talk covers key metrics for measuring spooling, JVM heap usage, and a strategy for ehcache performance optimization. Dan Barbera is a Lead Product Developer Hugo Vuong, Ph.D. is a Product Development Architect For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series