Replay of the Connect with BMC Helix ITSM and Remedy - Smart Reporting: Best Practices for Advanced Report Creation Webinar on May 20, 2020. In this session they will review the advanced features and functionality that is available within Smart Reporting. The Best practices will include co-display, drill through, sub-queries, freehand SQL calculated fields, and advanced calculations. Daniel Marrujo is a Staff Specialist Technical Support Analyst Bharath Kumar is a Staff Specialist Technical Support Analyst For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series