Replay of the Connect with BMC Helix ITSM and Remedy - Smart Reporting: Performance Best Practices webinar on August 21, 2019. In this session, they will provide an overview of the architecture and sizing, best practice configuration setting for optimal performance including cluster configuration, and will review the benefits of a replicated database architecture for performance.  Daniel Marrujo is a Staff Technical Support Analyst Bharath Kumar Chitrala is a Staff Specialist Technical Support Analyst For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series