Delivered on November 18, 2014 - Content in this session helps provide a simplified approach to high availability and disaster recovery. Core components and terms are covered, including considering what is best practice vs. how to. Material covered includes: Terminology, Architecture Review, Infrastructure High Availability, Patrol Agent High Availability, Infrastructure Disaster Recovery, and General Recommendations

Connect with BPPM 9.5: High Availability & Disaster Recovery

Delivered on October 28, 2014 – Information covers service modeling and its benefits, keeping service models simple in design and approach, covers basic use cases for service modeling, along with incorporating scripting with service modeling. Material covered includes: Brief review of Service Modeling, What is Simple Service Modeling, Use cases for Simple Service Modeling, Simple Service Model Methods, Manually Building Models, Scripting Model Method, and Advanced Model Method

Connect with BPPM 9.5: Configuring Simple Service Modeling & PCA

Delivered on September 30, 2014 – This content helps gain a better understanding of how to use thresholds, the various types of Thresholds, working with Abnormalities in your environment, and their benefits in BPPM 9.5. Additional items include when to edit or add Thresholds, along with additional tips to apply when working with Thresholds and Abnormalities. Material covered includes: Prerequisites, Benefits & Limitations of Policies, Threshold Types & Terminology, Abnormalities vs. Events, CMA & Advanced, Threshold Configuration, Absolute Thresholds, Predictive Alarms, Signature Thresholds, Intelligent Events, Abnormality Thresholds, and Abnormalities & PCA

Connect with BPPM 9.5: Configuring for Advanced Thresholds and Abnormalities

Delivered on August 19, 2014 -  Content for this webinar will help to implement the appropriate architecture for reporting through BPPM, cover report types and templates, scalability of resources with the databases, specific configuration points, along with impact to users. Material covered includes: BPPM Application Server Reports, BPPM Reporting, BPPM Reporting Architecture, BPPM Reporting Scalability, BPPM Reporting Configuration, General Recommendations, and General User Impact

Connect with BPPM 9.5: Reporting Architecture & Configuration

Delivered on July 1, 2014 – This session provides knowledge on how to configure events to work properly in the environment, drive efficiency with the event traffic, and receive general considerations and recommendations for event management. Material covered includes: Event Management Architecture, Handling Secure Zones, Ensuring Continuous Event Operations, Ensuring Event Continuity, Custom KB Content & Policies, Policies vs. Rules, Performance & Scalability, Cell Tuning & Troubleshooting, Locating Event Processing, Functions, General Recommendations, and Event Reduction Tips

Connect with BPPM 9.5: Configuring for Event Management In Depth

Delivered on June 10, 2014 - You will learn to determine when to use Policies as compared to PCM Rules and Patrol, based on the architecture and environment, to help run your business successfully with BPPM 9.5. Material covered includes:  Prerequisites, Benefits & Limitations of Policies, Deciding a Configuration Methodology, Scenarios requiring non-Policy , Configuration, Agent Rule Structures, Key Agent Configuration Rules, Policy Based Considerations, Non-Policy Based Considerations, and When to use PATROL Consoles

Connect with BPPM 9.5: When to use CMA Policies vs. PCM Rules and PATROL

Delivered on April 29, 2014 - Information in this webinar will help you understand how custom KMs work, the phases to enable custom KMs, the end to end process to follow, and provide guidance for successfully enabling custom KMs.  Material covered includes: Background & Assumptions, Require Tools, KM Objects Edited or Created, Process Workflow, Enabling Data Collection, Enabling Policy Configuration, Enabling Menu Commands, and General Recommendations

Connect with BPPM 9.5: Enabling Custom Knowledge Modules

Delivered on April 8, 2014 - In this webinar you'll gain information and knowledge on a basic BPPM version 9.5 deployment, best practice vs. how to, along with general considerations and recommendations. Material covered includes:  Basic Architecture, Prerequisites & CMA Navigation, Configuration Process Workflow, CMA Repository, Adding Integration Services in CMA, Global Thresholds, Controlling Policy Application, Staging Policies, Monitoring Policies, Timeframes & Blackouts, Policy Export/Import, and General Recommendations & Tips

Connect with BPPM 9.5: Monitoring Configuration

Delivered on March 18, 2014 – the content covered in this session overs knowledge on basic upgrade/migration for BPPM version 9.5, best practice vs. how to, along with general considerations and recommendations. Material covered includes: Basic Architecture, Architecture Review, Interoperability, Migration vs. Upgrade, Migration, Upgrade Methods, Version Specific Scenarios, CMA Considerations, and General Recommendations

Connect with BPPM 9.5: Upgrade & Migration

Delivered on February 24, 2014 - you'll gain information and knowledge on basic deployment, best practice vs. how to, core BPPM components, along with previous BPPM components and terms. Material covered includes:  Basic Architecture, BPPM Server, Databases, Integration Services, CMA Architecture, Staging Integration Services, Scalability, and High Availability

Connect with BPPM 9.5: Architecture & Scalability