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Connecting Through Digital Media with Pat Berry
Connecting Through Digital Media with Pat Berry episodes
- Power Words: Active Listening & Better Conversations
How do you become the person people enjoy talking to? Start by helping them feel heard.
In episode 1 of Connecting Through Digital Media, Pat Berry shares practical communication skills for phone calls, video calls, text messages, DMs, comments and voice notes. Learn the difference between acknowledgment and compliments, how to hand the conversation back, and how to practice with AI while keeping your appreciation personal.
In this episode- The Three A’s: appreciation, approval and acknowledgment.
- Power words that signal you are listening.
- How to connect without becoming the “one-up” person.
- Matching your tone to happy news and difficult moments.
- Using “name, click, question” in digital conversations.
- Why automated compliments miss the point.
- A practical power-words list and conversation drill.
Write five acknowledgment words, five sincere compliments and three phrases you would actually say. In your next conversation, acknowledge what you heard and ask one question that gives the other person the floor.
33 min
About Connecting Through Digital Media with Pat Berry
From the publisher's feed
Practical communication, active listening and relationship-building with Pat Berry. Apply the principles of Connecting Through Digital Media to calls, texts, DMs and everyday conversations.