Friendship Matters

Connection Is a Strategy, Three Leadership Practices That Transform Teams


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Trust is not a soft skill. It is the foundation of every high performing team.

SEASON 4:

Foundations of Friendship at Work & Cultures of Connection

Part 1: Foundations of Friendship at Work

Episode 2 — The Science of Friendship and Leadership part 2

Listen in as we break down what trust and connection really look like in modern leadership and how they are built through daily, intentional actions, not titles or authority. If you have ever wondered how to move your team from functional to fully engaged, this conversation gives you a clear and practical path forward.

Learn a simple, repeatable three step framework that you can use immediately to strengthen relationships, increase engagement, and create a culture where people feel seen, valued, and motivated to do their best work.

In this episode, you will learn:

  • Why authenticity builds trust when it is done with boundaries, not oversharing
  • How closing the say do gap directly impacts credibility and leadership effectiveness
  • Practical ways to create meaningful connection at work, in person or remote
  • Why listening deeply and allowing silence leads to better insight and stronger teams
  • How thoughtful recognition, from handwritten notes to moments of fun, drives engagement and loyalty
  • A powerful leadership case study showing how connection transformed an entire organization

Through real stories from executive leadership, healthcare, and coaching, this episode challenges the idea that connection just happens. It shows why leaders must design it intentionally and how small actions can create lasting ripple effects across a team.

The benefit of listening

If you want a team that trusts you, stays engaged, and genuinely wants to follow your lead, this episode gives you a clear, human centered framework to build trust and belonging starting now. Leadership is not just about managing work. It is about building relationships that help people and organizations thrive.

©Friendship Institute 2026

Friendship Matters™ is intended to help improve our Friendship IQ. While this generally signals an improvement in our overall wellbeing, this podcast is not intended in any way to offer specific counseling or medical advice. Please seek help from a trained professional.

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Friendship MattersBy Donna Brighton, Russell Greenfield, MD, and Lisa Grimes