John L. Evans, Jr., Head Strategist of Knowledge Labs™, speaks with bestselling author Dr. Joseph Michelli about what advisors can do to engage meaningfully with clients during these difficult times. Anticipating and meeting clients’ unstated needs is key, as is finding creative and sincere ways to show support and solidarity.

In the latest episode of Plan Talk, Retirement Director Ben Rizzuto discusses the implications of two recent fiduciary breach cases. The first case highlights the issue of equity funds being too highly correlated and fixed income options too limited within retirement plans. The second case, filed against the Retail Employee’s Superannuation Trust in Australia, questions whether plan sponsors have a fiduciary responsibility to consider how ESG factors such as climate change may impact participant assets.

John Evans, Ed.D., Head Strategist of Knowledge Labs at Janus Henderson, interviews Dr. Joseph Michelli, speaker, organizational consultant and New York Times bestselling author. His most recent book, “The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community and Belonging,” outlines strategies for creating tremendous client experiences and improving team culture.

In the year’s final Plan Talk episode, Janus Henderson Retirement Director Ben Rizzuto highlights key updates, trends and stories in the defined contribution space from 2019.

John Evans, Ed.D., Head Strategist of Knowledge Labs at Janus Henderson Investors, interviews Dr. Julie Wei, Division Chief, Division of Otolaryngology, and Department of Surgery at Nemours Children’s Health System on addressing the rising stress in our youth.

In this Plan Talk episode, Janus Henderson Retirement Director Ben Rizzuto covers lessons to be learned from key fiduciary breach cases.

John Evans, Jr, EdD, Head Strategist of Knowledge Labs at Janus Henderson, talks to author Betsy Sanders about how creating a tremendous client experience in a commoditized world, requires disrupting the standard model of customer service.

Learn the keys to create a client experience with tremendous impact in a commoditized world in an exclusive interview hosted by John Evans Jr., Ed.D., Head Strategist of Knowledge Labs at Janus Henderson, with customer service keynote speaker and regular trainer for Walt Disney World and author Teri Yanovitch.

In our latest Plan Talk episode, Janus Henderson Retirement Director Ben Rizzuto highlights some considerations for retirement plan sponsors, when determining fixed income options for their plan menus.

The KonMari Method™ encourages people to discard any belongings that do not spark joy. Janus Henderson Retirement Director Ben Rizzuto suggests this approach could be used to clear up some of the legal and regulatory clutter surrounding 401(k) plans.