Consolidate That!

In this episode of Consolidate That!, we talk to Andrew Schultz, Business Development & Clinical Services for Midmark Animal Health and Project Director for Midmark Academy.

Andrew chats about implementing anesthesia checklists, simulation-based training, and how a desire to bring the benefits of immersive simulation training evolved into veterinary education.

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Topics discussed:

• Fear of anesthesia is the number one reason pet owners do not follow recommendations for dental procedures
• Checklists can help avoid many anesthetic complications
• 2020 AAHA Anesthesia Guidelines
• Robert Keegan, DVM, DACVAA, the inventor of the anesthesia simulation program
• Simulated learning offers a safe environment

This week, Steve Kemph, Vice President of Field Operations at Galaxy Vets, joins Ryan Leech and Dr. Ivan Zak to talk about the nuances of regional management and how to impact change at the hospital.

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Topics discussed:

• Steve's career story in the veterinary industry
• Сriteria for a successful regional manager
• How to affect change in a hospital
• The value of having a DVM and MBA
• Operating model of scaling

Shannon Gervais, Director of Veterinary Hospital Integrations at Galaxy Vets, is welcomed by Ryan Leech and Dr. Ivan zak to discuss post-acquisition clinic integration, how the WSJF prioritization framework helps in the stabilization phases, and the importance of managing the change accurately.

Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm

Topics discussed:

• The Integration process at Galaxy
• 3 Stabilization Phases
• How the WSJF (Weighted Shortest Job First) framework is used at Galaxy Vets

Today on Consolidate That! Dr. Ivan Zak and Ryan Leech continue discussing the value creation plan by looking at a regional level within the organization.

We take a deeper dive into Galaxy Vets’ regional structure and chat about the value creation items such as capacity management, diversity of tasks for veterinary professionals, centralized scheduling, and more.

Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm

Topics discussed:

• What is a Solar System Model
• Another look at the use of clinic space
• Benefits for hospital teams: flexible scheduling and task variety
• Internal software: UPMO application

Kristine Stump, the VP of Mergers & Acquisitions at Galaxy Vets, joins us this week to discuss planning and executing successful mergers and acquisitions. During the conversation, Kristine shared her knowledge of how sellers can better prepare for the sale of their company, what a buyer is looking for, and what success looks like in M&A.

Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm

Topics discussed:

• What does the due diligence process look like
• How to become a prepared seller
• What should the seller know about the buyer
• Ways to have a smooth transition
• What successful M&A looks like at Galaxy Vets

In this episode, Ryan and Ivan dig into the initial steps new Galaxy Vets clinics undergo post acquisition and the importance of trust throughout. Learn what to look for in your own value creation plans. 

Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm

Topics discussed:

• What are the classic changes after the acquisition
• Galaxy Vets’ ownership program
• Operational excellence as a strategy
• Effective communication of the changes

This week, Ryan & Ivan welcome Michael Greenberg of the Veterinary Care Accessibility Project to talk about one of the most significant challenges in our industry - access to veterinary care. Hear more about the developed metrics and data-driven tools to help improve access to care.

Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm

Topics discussed:

• One of the greatest challenges in companion animal welfare today
• Metrics and data-driven tools developed by the Veterinary Care Accessibility Project
• What is the veterinary care accessibility score
• Major barriers to vet care

The Founder of the National Center for Employee Ownership, Corey Rosen, Ph.D., and author of tax code 1042 joins Ivan and Ryan to uncover the benefits of ESOP for employees and business owners as an exit strategy.

Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm

Topics discussed:

• What is an ESOP (Employee Stock Ownership Plan)?
• The only Employee Owned company in veterinary consolidation
• Employee ownership in the veterinary domain
• Ways to share ownership
• Barriers for employee ownership in the veterinary business

This week on Consolidate That!, Ryan and Ivan speak with Captain Rory Lubold, Vice President of IT at Galaxy Vets, about data security for veterinary clinics and the key aspects of multicultural leadership.

Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm

Topics discussed:

• How to evolve technology for veterinary professionals
• Communication and adaptation of changes in the hospital
• Data protection tips for the vet practice

Dr. Donna Gurney, the Founder of Tutum Psychology, talks about the concept of resilience and factors that influence levels of resilience. Our hosts explore practically application and steps that can be implemented across the vet industry.

Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm

Topics discussed:

- Resilience

- Individual- and occupation-specific factors

- Comparison of resilience factors in medical and veterinary domains

- Ways to improve people’s resilience