Hal and Ric discuss today's Contact Center and Sharpen's Agent First philosophy. Learn about Active Contact Resolution and how it would apply to your business or organization.

Hal and Eric discuss Firewall Friendly SD-WAN and it's place in today's Work From Home environment

Hal and Eric talk about Bulk contracts for Home Owners Associations, Fiber to the Home, Cord Cutting and 5G..

Hal and Hope discuss UCaaS, Contact Center, Work From Home (WFH) and Compliance and how businesses can cope in rough times..

Hal and Armando discuss Hosted vs. Premise systems and how customers should choose which is best for their business

The Consult This! Podcast is a series of conversations with telecommunications professionals that will provide insight to how to leverage technology to benefit your business with each episode.