Christian Coachman has spent his career convincing dentists to embrace technology. Now he's telling them the opposite.

What if the most profitable move in dentistry - scaling - is the one thing quietly killing your craft? Christian Coachman joins Dr Simon Chard for a wide-ranging conversation on artistry, diagnosis, and what actually matters over a lifetime of care.

In this conversation:
– Why quality dentistry can't be scaled - and the "three-star Michelin dentist" choice every clinician eventually faces
– The "oral physician" - moving from execution to diagnosis, planning and presentation
– Why we're brilliant at fixing problems and terrible at preventing them
– The "last 10 years of your life" as a framework for every clinical decision
– Charisma, cause, and vehicle: the art of making patients bet on you
– Comfort with uncertainty, and why certainty is the enemy of good medicine

• 00:00:00 Introduction: The Michelin-Star Dentist Philosophy
• 00:01:00 13 Years of Digital Dentistry: From Technology Evangelism to Balance
• 00:02:56 The Three-Star Michelin Question: What Kind of Dentist Do You Want to Be?
• 00:06:22 Quality Doesn't Scale: The Gordon Ramsay Dilemma
• 00:09:45 The Gold Standard vs The Growth Trap
• 00:20:38 The Mexican Fisherman Story: Redefining Success
• 00:28:02 Saying No to Opportunities: Focus Over Everything
• 00:32:53 The Unteachable Lesson: Money, Peace & Proving Something
• 00:35:52 Balance is BS: The Truth About Going All In
• 00:41:59 Execution Over Ideas: The Implementation Gap
• 00:47:50 The Dark Night: Christian's Depression at 30
• 00:52:50 Don't Take Yourself Too Seriously: The Path to Peace
• 00:58:00 Technology's True Purpose: Diagnose, Plan, Present
• 00:59:22 The Five Phases of Dentistry: Where We're Failing
• 01:02:50 The Architect vs The Builder: Why Planning Matters More
• 01:04:46 The Exploration Phase: Becoming a Super Diagnostician
• 01:07:10 Dentistry's Fragmentation Problem: Ortho, Restorative & The Whole Body
• 01:10:27 Evidence-Based Arrogance: The 5% We Actually Know
• 01:14:12 Strong Opinions Loosely Held: Confident Humility
• 01:29:21 The Super Generalist: Above the Specialist
• 01:31:25 Reinventing the First Appointment: The Exploration Gold Standard
• 01:37:55 The Last 10 Years of Your Life: Dentistry's True Impact
• 01:44:53 Aesthetics Shouldn't Be the Priority: Natural Beauty vs Perfection
• 01:50:24 Airway First: Function-Driven Aesthetics
• 01:52:46 The Art of Storytelling: Making People Bet on You
• 02:00:12 Charisma, Cause & Vehicle: The Three Components of Movement
• 02:09:00 Your Systems Are Your Vehicle: Showing Patients the Process
• 02:16:55 Black Box Thinking: Quality Control in Dentistry
• 02:23:40 The Try-In Trap: Catching Mistakes Earlier
• 02:29:49 The Future: Super Diagnosticians & Three-Star Michelin Artists
• 02:32:44 Human Skills Over Technology: The Real Differentiation

▬▬ EPISODE SPONSORS ▬▬

This episode is supported by Barclays. Running a healthcare business isn't simple - different income models, complex regulations, real-world pressure. Barclays backs UK healthcare professionals with a dedicated Relationship Management team and finance built to help you manage cashflow, invest and grow. Search 'Barclays Business Healthcare'. T&Cs apply; all lending subject to application, status and eligibility.

▬▬ FOLLOW CONTACT POINT ▬▬

Instagram: @contactpointpodcast
Spotify / Apple Podcasts : "Contact Point Podcast"

▬▬ CREDITS ▬▬
Produced by Sone Studios.

#Dentistry #DigitalSmileDesign #DentalPodcast #OralHealth #CosmeticDentistry #DentistryPodcast #DrSimonChard #ContactPoint #DentalProfessionals #LongevityDentistry

She left Goldman Sachs to build an AI that answers your clinic's phone.
A quarter of patient calls go unanswered - India thinks that's a solved problem.

Contact Point - Dentistry's Next Decade, hosted by Dr Simon Chard.

• 00:00:00 Introduction: From Goldman Sachs to Dental AI
• 00:06:07 The Entrepreneurial Spark: Fashion Shows to Fintech
• 00:09:07 The Birth of Linda: A Family Practice Problem
• 00:10:11 Raising 2.6 Million: The Fundraising Playbook
• 00:18:56 AI-Powered Operations: Claude, Whisper & Team Efficiency
• 00:23:11 Meet Linda: The AI Receptionist Explained
• 00:38:34 The Live Demo: Calling Linda in Real Time
• 00:59:59 Product Quality vs Speed: Defending Against Competition
• 00:49:35 The Job Loss Question: AI as Enhancement Not Replacement
• 01:08:20 The Next Decade: AI Search, Dental Robotics & The Future

In this conversation:
Simon sits down with India Healy O'Connor, co-founder and CEO of Linda AI, to unpack how a former Goldman Sachs trader ended up building agentic voice AI for dental clinics. They get into why ~25% of clinic calls go unanswered, how Linda was first trialled in her dad's healthcare clinic, why dentistry turned out to be the perfect end-to-end use case, and what patient-facing AI means for the next five years of dental practice.

▬▬ ABOUT THE GUEST ▬▬
India Healy O'Connor is co-founder and CEO of Linda AI, an agentic voice platform built to answer patient calls, manage bookings and handle front-desk admin for dental clinics. A former Goldman Sachs sales and trading professional, she previously co-founded fintech startup Xelda and AI medical scribe Curie alongside her sister and co-founder Portia Healy O'Connor, before raising a pre-seed round for Linda.

▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard is a multi-award-winning cosmetic dentist, co-founder of Pärla, and past President of the British Academy of Cosmetic Dentistry. On Contact Point, he sits down with the people shaping the next decade of dentistry.

▬▬ FOLLOW ▬▬
YouTube: @ContactPointPodcast
Instagram: @contactpoint.podcast
Spotify & Apple Podcasts: Contact Point Podcast

#dentistry #dentalAI #AIvoiceagent #dentalpractice #ContactPoint #dentalpodcast #practicemanagement #dentaltech #femalefounder #healthtech

Most dentists think public speaking means standing in front of 5,000 people.
It doesn't. It means communicating - and it might be the most underrated skill in the profession.

This is a highlight from our full conversation with Dr Mehy Lo Presti on Contact Point.
In this clip:
- Why public speaking is really just communication - and why it changes how you treat one patient
- The maths of reach: speak to 100 people in one hour, or one-by-one over years
- Why clinicians who can't present get passed over, however good they are
- Simon on going from frozen at his own 18th birthday to a thousand-person room
- How to actually start: your team, your local school, get the reps in

🎧 Watch the full episode:

YouTube - https://youtu.be/H1tMgikkjnc

Spotify - https://open.spotify.com/episode/1WJzMVlo2qTxafdsT4ylWN?si=5AaUvXx0QqGzapGt-bMYWg

Apple Music - https://podcasts.apple.com/us/podcast/the-tinder-effect-is-killing-your-practice-dr-mehy-lo/id1896809084?i=1000769436898

▬▬ EPISODE SPONSORS ▬▬
This episode is supported by partners helping shape the next decade of dentistry.
Vvardis - Curodont Repair.
👉 professional.vvardis.com/contactpoint
Dental Monitoring - exclusive starter kit discount.
👉 dentalmonitoring.com/contactpoint

▬▬ ABOUT THE GUEST ▬▬
Dr Mehy Lo Presti - restorative dentist and prosthodontist in London, and the producer behind one of dentistry's most ambitious live event and education projects.

▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard - Past-President of the BACD, co-founder of PÄRLA, and principal at Rothley Lodge Dental Practice. Contact Point is dentistry's next decade, one conversation at a time.

#Dentistry #PublicSpeaking #ContactPoint #DentalPodcast #DrSimonChard

Dr James Goolnik on the mouth-body connection, why most dentistry treats the symptom instead of the cause, and what to actually look for on a toothpaste label. New episodes every week.

The long-form conversation defining dentistry's next decade - hosted by Dr Simon Chard. This episode: Dr James Goolnik - founder of Optimal Dental Health, author of Kick Sugar, and one of the most thought-provoking voices on functional, root-cause dentistry.

In this conversation: why he left a 24-year practice to start again, the truth about biohacking and the £300 gadget he used once, the four things every dentist should be asking about (sleep, movement, stress, food), why you should test your own vitamin D before your patients', what saliva microbiome testing can really tell us, the root canal myth that won't die, and the fluoride debate that gets him in the most trouble with the profession.

▬▬ ABOUT THE GUEST ▬▬ Dr James Goolnik is the founder of Optimal Dental Health on Baker Street, a practice built around the mouth-body connection. He previously founded the City of London practice Bow Lane Dental, is the author of the cookbook Kick Sugar, and is completing a graduate diploma in functional nutrition. He lectures widely at health, longevity and wellness summits on making oral health more accessible. Find James: https://www.instagram.com/optimaldentalhealth/

https://www.instagram.com/jamesgoolnik/

▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is the Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, owner of Rothley Lodge Dental, and host of Contact Point. Find Simon: @drsimonchard

▬▬ EPISODE SPONSORS ▬▬
Vvardis - Curodont Repair A biomimetic peptide technology that can arrest or even reverse early carious lesions, meaning patients can avoid the filling they don't want. Easy to apply, suitable for all age groups, and a genuine step change in minimally invasive care.

→ 10% off your first case at professional.vvardis.com/contactpoint

Dental Monitoring AI-powered remote orthodontic care that brings aligner appointments to your patients' phones. Monitor compliance, hygiene, and aligner progression remotely - far better care with far fewer appointments.
→ Special discount off your starter kit at dentalmonitoring.com/contactpoint

▬▬ FOLLOW CONTACT POINT ▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast LinkedIn: contactpointpodcast

▬▬ CREDITS ▬▬ Hosted by Dr Simon Chard Guest: Dr James Goolnik

#dentistry #ukdentists #dentalpodcast #contactpoint #drsimonchard #mouthbodyconnection #functionaldentistry #nutrition

The orthodontist who stopped chasing straight teeth and started asking why they're crooked in the first place. In this week's Cross Section, Dr Steffen Decker gives every dentist the three things they can actually do on from tomorrow morning to spot the kids who are slipping through the net.

New moments every Thursday.

This is a highlight from our full conversation with Dr Steffen Decker on Contact Point - the long-form podcast defining dentistry's next decade, hosted by Dr Simon Chard.

In this clip: why teeth are a symptom and not the problem, how to screen a child for sleep-disordered breathing without diagnosing, the red flags that should trigger a referral (venous pooling, night terrors, mouth breathing), why tongue-tie is only a small part of the picture, and why dentists are one of the only professionals who see these children regularly enough to catch it.

🎧 Watch or listen to the full episode:

Spotify: https://open.spotify.com/episode/2YYiawP2dDqaTvPFXDJPqn?si=XG0LBAv3TaKanijdno5SkQ

Apple: https://podcasts.apple.com/us/podcast/contact-point-podcast/id1896809084

YouTube: https://youtu.be/_BeYi1RAJt0

▬▬ EPISODE SPONSORS ▬▬ This episode is brought to you by:

Vvardis - Curodont Repair → professional.vvardis.com/contactpoint

Dental Monitoring → dentalmonitoring.com/contactpoint

▬▬ ABOUT THE GUEST ▬▬ Dr Steffen Decker is an orthodontist specialising in airway, paediatric sleep-disordered breathing and early interceptive treatment. Trained in Germany and Switzerland and formerly a leading lingual orthodontist in Harley Street, he now runs a prevention-focused clinic and teaching academy and lectures internationally.

▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is the Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, owner of Rothley Lodge Dental, and host of Contact Point. Find Simon: @drsimonchard

▬▬ FOLLOW CONTACT POINT ▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast LinkedIn: contactpointpodcast

#dentistry #ukdentists #dentalpodcast #contactpoint #drsimonchard #orthodontics #airway #paediatricdentistry #sleepdisorderedbreathing #earlyintervention

The orthodontist who stopped chasing straight teeth and started asking why they were crooked in the first place. Steffen Decker on airway, sleep-disordered breathing, and the three things every parent and dentist should be checking in children. New episodes every Monday.

The long-form conversation defining dentistry's next decade - hosted by Dr Simon Chard. This episode: Dr Steffen Decker - orthodontist, airway and paediatric sleep-disordered-breathing educator, and one of the most passionate voices in the field.

In this conversation: why "airway" is the wrong word and what to say instead, how teeth are a downstream symptom of breathing, the three functional signs in any child (lips, tongue, nose), why screening by age seven matters, what the evidence really says about expansion, the cost-of-care problem nobody talks about, and the three things a dentist can start doing from today.

• 00:00:00 Introduction
• 00:00:29 Why Airway Was Always on the List: Stefan's Journey
• 00:01:58 From Lingual Orthodontics to Sleep Disorder Breathing
• 00:04:47 The Lockdown Revelation: Connecting Kids to Adults
• 00:25:45 The Personal Story: When Your Own Child Can't Breathe
• 00:56:39 The Parking Space Analogy: Understanding Tongue Position
• 00:32:00 The Down Syndrome Success Story: Beyond Teeth
• 01:43:16 Screening Tools: The 14-Point Assessment Every Dentist Needs
• 01:05:31 The Orthodontic Controversy: Extraction vs Expansion
• 01:29:49 Class III Cases: Genetics or Epigenetics?
• 01:33:31 Cephalometric Flaws: Why Static Data Fails Us
• 01:07:59 Retention Reality: Why Teeth Stay Straight in Kids
• 01:42:17 Adult Solutions: MARPE, DOME, and Surgical Options
• 01:18:36 The Barrel Metaphor: Why Modern Life Is Drowning Our Kids
• 01:22:16 The Body Worker Team: Who You Need in Your Network
• 01:23:26 The Cost of Prevention vs Compensation
• 02:15:06 Technology and AI: The Future of Myofunctional Therapy
• 02:16:24 The Social Media Trap: Why Bonding Isn't the Future
• 02:10:11 The Punjab Lesson: Ancient Wisdom We Forgot
• 01:51:36 Final Message: Opportunities Over Fear

▬▬ ABOUT THE GUEST ▬▬ Dr Steffen Decker is an orthodontist specialising in airway, paediatric sleep-disordered breathing and early interceptive treatment. Trained in Germany and Switzerland and formerly a leading lingual orthodontist in Harley Street, he now runs a prevention-focused clinic and teaching academy, and lectures internationally on the link between breathing, sleep and craniofacial development. Find Steffen: https://www.linkedin.com/in/dr-steffen-decker/
https://www.instagram.com/theorthodonticspecialist/?hl=en-gb

▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is the Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, owner of Rothley Lodge Dental, and host of Contact Point. Find Simon: @drsimonchard

▬▬ EPISODE SPONSORS ▬▬

Vvardis - Curodont Repair A biomimetic peptide technology that can arrest or even reverse early carious lesions, meaning patients can avoid the filling they don't want. Easy to apply, suitable for all age groups, and a genuine step change in minimally invasive care. → 10% off your first case at professional.vvardis.com/contactpoint

Dental Monitoring AI-powered remote orthodontic care that brings aligner appointments to your patients' phones. Monitor compliance, hygiene, and aligner progression remotely - far better care with far fewer appointments.

→ Special discount off your starter kit at dentalmonitoring.com/contactpoint

▬▬ FOLLOW CONTACT POINT ▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast LinkedIn: contactpointpodcast

▬▬ CREDITS ▬▬ Hosted by Dr Simon Chard Guest: Dr Steffen Decker

#dentistry #ukdentists #dentalpodcast #contactpoint #drsimonchard #orthodontics #airway #sleepdisorderedbreathing

The restorative consultant who studies psychology, mortality and Stoic philosophy as seriously as he studies teeth - on why we're all wearing a mask, why comfort is quietly making us worse, and how to tell which of your desires are even yours. New episodes every Monday.

The long-form conversation defining dentistry's next decade - hosted by Dr Simon Chard. This episode: Dr Richard Porter - restorative consultant, founder of Aspire Dental Academy, postgraduate scholar in psychology, and one of dentistry's most original thinkers on human flourishing.

In this conversation: why every professional wears a "persona" and what hostility really reveals, the fundamental attribution error and how it shows up with patients, mimetic desire and the borrowed wants driving most of our anxiety, what dying patients consistently say matters most, the six pillars of health, the truth about supplements and statins, fluoride and minimally invasive care, and why the future of dentistry belongs to human connection.

▬▬ ABOUT THE GUEST ▬▬ Dr Richard Porter is a restorative consultant and the founder of Aspire Dental Academy, where he has trained dentists for 15 years. Alongside clinical and teaching work he is a postgraduate scholar in psychology and a leading voice on emotional intelligence, preventative health and human flourishing in dentistry. Find Richard: @AspireDentalAcademy

▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is the Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, owner of Rothley Lodge Dental, and host of Contact Point. Find Simon: @drsimonchard

▬▬ EPISODE SPONSORS ▬▬ Vvardis — Curodont Repair A biomimetic peptide technology that can arrest or even reverse early carious lesions, meaning patients can avoid the filling they don't want. Easy to apply, suitable for all age groups, and a genuine step change in minimally invasive care. → 10% off your first case at professional.vvardis.com/contactpoint

Dental Monitoring AI-powered remote orthodontic care that brings aligner appointments to your patients' phones. Monitor compliance, hygiene, and aligner progression remotely - far better care with far fewer appointments. → Special discount off your starter kit at dentalmonitoring.com/contactpoint

▬▬ FOLLOW CONTACT POINT ▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast LinkedIn: contactpointpodcast

▬▬ CREDITS ▬▬ Hosted by Dr Simon Chard Guest: Dr Richard Porter

• 00:00:00 Introduction: Human Flourishing & The Power of Prevention
• 00:00:16 The Red Trousers Memory & 14 Years of Shared Values
• 00:01:59 Professional Identity: From Consultant to Human Flourishing Advocate
• 00:03:53 The Suffering Dentist: Emotional Intelligence & Professional Stress
• 00:06:59 Knowing Yourself: The Shadow Self & Emotional Awareness
• 00:10:03 Memento Mori: Life Is Short & The 11-Year-Old's Lesson
• 00:11:48 Fear of Death vs Fear of Not Feeling Alive
• 00:18:04 The Comfort Crisis: Why Discomfort Drives Growth
• 00:21:36 Mimetic Desire: Are Your Goals Really Yours?
• 00:27:25 The Deathbed Test: Clarity From Life's End
• 00:29:44 Ancient Wisdom Meets Modern Challenges: Stoicism & Daily Practice
• 00:31:02 Health Foundations: The Non-Negotiable Morning Workout
• 00:39:49 Exercise Protocol: Zone 2, HIIT & Strength Training
• 00:43:14 Sleep, Supplements & The Big Three: Vitamin D, Omega-3 & Magnesium
• 00:45:15 Mitochondrial Medicine: NAD+, Cold Exposure & Energy Optimization
• 00:48:58 The Cholesterol Controversy: Beyond Good vs Bad
• 00:45:54 Testosterone Crisis: The Declining Male Hormone Epidemic
• 00:58:20 Functional Medicine: Root Causes Over Symptom Management
• 00:38:40 The Parent Modeling Effect: Teaching Through Action
• 00:00:08 Life Is Emotion: Faith in Humanity & The Path Forward

#dentistry #ukdentists #dentalpodcast #contactpoint #drsimonchard #aspiredental #emotionalintelligence #humanflourishing #preventativehealth #functionalmedicine #stoicism #mentalhealth #patientexperience #vvardis #dentalmonitoring

The man who bought 120 dental practices on what actually makes one worth buying - and why being the "key person" in your own practice is quietly destroying its value. New episodes every Monday.

The long-form conversation defining dentistry's next decade - hosted by Dr Simon Chard. This episode: Andy Sloan - former MD of Agilio, ex-Henry Schein and Portman, and the man who led the team that acquired 120+ practices in three years.

In this conversation: why you must be dispensable in your own business, the three things that make a practice acquirable, what investors really look for under the hood, how recurring revenue can add a full turn or two to your multiple, where EBITDA multiples actually sit right now, why the CMA is coming for dentistry, and why bolting AI onto bad data just amplifies the chaos.

▬▬ ABOUT THE GUEST ▬▬

Andy Sloan has spent 15+ years in dentistry - at Henry Schein, in business development at Portman during its major growth phase, and most recently as Managing Director of Agilio. He led the team that acquired 120+ dental practices in three years and now advises founders, groups and DSOs on building well-governed, exit-ready businesses. He's behind the forthcoming Operational Maturity Index and writes as The Accidental Dental Strategist. Find Andy: linkedin.com/in/andysloanned

▬▬ ABOUT THE HOST ▬▬

Dr Simon Chard is the Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, owner of Rothley Lodge Dental, and host of Contact Point. Find Simon: @drsimonchard

▬▬ EPISODE SPONSORS ▬▬

Vvardis - Curodont Repair
A biomimetic peptide technology that can arrest or even reverse early carious lesions, meaning patients can avoid the filling they don't want. Easy to apply, suitable for all age groups, and a genuine step change in minimally invasive care.
→ 10% off your first case at www.professional.vvardis.com/contactpoint

Dental Monitoring

AI-powered remote orthodontic care that brings aligner appointments to your patients' phones. Monitor compliance, hygiene, and aligner progression remotely — far better care with far fewer appointments. A real USP for practices running aligner workflows.
→ Special discount off your starter kit at www.dentalmonitoring.com/contactpoint

▬▬ FOLLOW CONTACT POINT ▬▬

YouTube: @contactpointpodcast Instagram: @contactpointpodcast LinkedIn: contactpointpodcast

▬▬ CREDITS ▬▬

Hosted by Dr Simon Chard Guest: Andy Sloan

#dentistry #ukdentists #dentalpodcast #contactpoint #drsimonchard #agilio #practiceowner #dentalbusiness #practicevaluation #privateequity #dentalpe #aidentistry #exitstrategy #recurringrevenue #dentalgroups

• 00:00:00 Introduction: The Accidental Dental Strategist
• 00:02:08 From Hospitality to Healthcare: An Unexpected Path
• 00:10:00 The Reality of Practice Acquisitions: 120 Practices & Beyond
• 00:25:12 What Actually Adds Value: Beyond EBITDA Multiples
• 00:40:00 The Hidden Infrastructure: Data, Systems & Operational Maturity
• 00:50:00 Membership Plans & Recurring Revenue: The 50% Rule
• 01:00:00 AI Strategy: Foundation Before Innovation
• 01:25:00 The Changing Face of Acquisitions: New Models & Valuations
• 01:29:10 The CMA Investigation & Future of Private Dentistry
• 01:45:00 The Next Decade: Robotics, AI & The Human Touch

Lincoln Harris built a dental practice next to a beach in Queensland - then gave it up to build an AI-powered education company from scratch. He joins Simon Chard to talk courage, clinical stress, dental training, and where the profession goes next.

▶ Subscribe for a new episode every Monday.

Lincoln Harris is one of dentistry's most candid voices on skill, fear and the realities of a clinical career. In this wide-ranging conversation he and Simon get into why confidence is built on the other side of fear, why your first five years feel the way they do, what the best dental schools in the world do differently, what dentistry can learn from aviation, and how AI and robotics will reshape the next decade of clinical work.

About the guest Lincoln Harris is a dentist and the founder of Ripe Global, an AI-powered, simulation-based dental education platform now teaching in 35 countries. Originally from Queensland, Australia, where he ran his own multidisciplinary practice, he's now based in Colorado. Instagram: @drlincolnharris / @ripeglobal · LinkedIn: Dr Lincoln Harris / Ripe Global · ripeglobal.com

• 00:00:00 Introduction: The Beach Practice Dream & The Big Move
• 00:02:36 Why Leave Paradise? The Decision to Move to America
• 00:07:37 Starting Ripe Global: Naive Optimism During COVID
• 00:10:54 Building the Simulation Protocol: Innovation Through Necessity
• 00:12:54 The Journey from Dentist to CEO: Raising Capital & Moving Forward
• 00:15:00 What Made Lincoln the Right Person for This Mission
• 00:17:34 Confidence vs Courage: Overcoming Fear in Dentistry
• 00:24:20 Leadership, Patient Communication & The Weight of Responsibility
• 00:28:32 The State of Dental Education Worldwide
• 00:39:24 Technical Skill vs Knowledge: What Dental Schools Get Wrong
• 00:48:22 Managing Stress & Fatigue: The Secret to Clinical Excellence
• 00:50:39 The Reality Check: Five Years to Stop Feeling Sick Going to Work
• 00:53:25 Why Dentists Should See a Psychologist & The Power of Breathing
• 01:05:07 Life After Clinical Practice: The Transition to Full-Time CEO
• 01:10:46 The Brutal Truth About CEO Income vs Clinical Income
• 00:45:42 All Dentistry Fails: Accepting Failure & Building Credibility
• 01:21:31 The Next Decade: AI, Robotics & The Future of Dentistry
• 01:32:53 Why Communication Can't Be Taught Online (Yet)
• 01:40:16 Competence Will Always Be in Fashion

Episode sponsors
Vvardis - Curodont Repair
A biomimetic peptide technology that can arrest or even reverse early carious lesions, meaning patients can avoid the filling they don't want. Easy to apply, suitable for all age groups, and a genuine step change in minimally invasive care.
→ 10% off your first case at professional.vvardis.com/contactpoint

DENTAL MONITORING

AI-powered remote orthodontic care that brings aligner appointments to your patients' phones. Monitor compliance, hygiene, and aligner progression remotely — far better care with far fewer appointments. A real USP for practices running aligner workflows.
→ Special discount off your starter kit at dentalmonitoring.com/contactpoint

Follow Contact Point Instagram: @contactpointpodcast · YouTube: @contactpointpodcast

Hosted by Dr Simon Chard - President of the BACD, co-founder of PÄRLA, principal of Rothley Lodge Dental Practice.

Contact Point - Dentistry's Next Decade.

#ContactPoint #Dentistry #DentalEducation #DentalPodcast #FutureOfDentistry

Sugar is 10× more addictive than cocaine - and dentistry is just starting to admit it. Dr Mehy Lo Presti joins Dr Simon Chard for episode one of Contact Point: the long-form conversation defining dentistry's next decade.

Dr Mehy Lo Presti is a restorative dentist and prosthodontist, and one of the most considered voices on how AI, holistic clinical philosophy, and patient experience design are reshaping the chair.

In this episode:

· How AI is already saving clinicians hours every day
· Why the tooth → whole mouth → whole body shift changes everything
· The "Tinder Effect" — when marketing catfishes the patient
· The peak-end rule and why patients only remember two moments
· Become the AI expert before your job disappears
· What the future of dental education actually looks like

EPISODE SPONSORS
Vvardis - Curodont Repair. A biomimetic peptide technology that can arrest or reverse early carious lesions, helping patients avoid the filling they don't want. 10% off your first case at professional.vvardis.com/contactpoint

Dental Monitoring — AI-powered remote orthodontic care that brings aligner appointments to your patients' phones. Far better care with far fewer appointments. Special discount off your starter kit at dentalmonitoring.com/contactpoint

Follow: @contactpointpodcast on Instagram, YouTube, LinkedIn.
Hosted by Dr Simon Chard.