Former content moderator, Andrew Strait, and Elizabeth chat about what content moderation is, why it is always flawed, and how the way platforms are constructed impact the flow of content. They talk about a bunch of related issues including how to (and how not to) regulate tech companies in order to minimize harms.

Additional Resources

• Andrew recommended two great books that look at content moderation and content moderators: Behind the Screen by Sarah T. Roberts and Custodians of the Internet by Tarleton Gillespie.
• After the interview Andrew also mentioned the work of Daphne Keller and Robyn Caplan.
• The German regulation mentioned in this episode is NetzDG. Here is a primer written by academics Heidi Tworek and Paddy Leerssen in April 2019, just over a year after the regulation came into effect.
• Andrew quickly mentioned "safe harbor" (in the US you might hear "Section 230"). Here is a brief explainer from Reuters.

Check out www.polcommtech.ca for annotated transcripts of this episode in English and French.