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Content Operations
By Scriptorium - The Content Strategy ExpertsBusiness
Content Operations episodes
- Life with a content management system (podcast)
In episode 101 of The Content Strategy Experts podcast, Elizabeth Patterson and Sarah O’Keefe talk about what life is like with and without a content management system (CMS). “You have... Read more »
The post Life with a content management system (podcast) appeared first on Scriptorium.
19 min - Content strategy success at Crown (podcast)
In episode 100 of The Content Strategy Experts podcast, Bill Swallow and special guest Jodi Shimp discuss their experience with digital transformation and implementing a new content strategy at Crown... Read more »
The post Content strategy success at Crown (podcast) appeared first on Scriptorium.
20 min - The evolution of smart content (podcast)
In episode 99 of The Content Strategy Experts podcast, Alan Pringle and special guest Larry Kunz of Extreme Networks talk about the evolution of smart, structured content. “I’m a huge... Read more »
The post The evolution of smart content (podcast) appeared first on Scriptorium.
15 min - The pros and cons of markdown (podcast, part 2)
In episode 98 of The Content Strategy Experts podcast, Sarah O’Keefe and Dr. Carlos Evia of Virginia Tech continue their discussion about the pros and cons of markdown. “If you... Read more »
The post The pros and cons of markdown (podcast, part 2) appeared first on Scriptorium.
15 min - The pros and cons of markdown (podcast, part 1)
In episode 97 of The Content Strategy Experts podcast, Sarah O’Keefe and Dr. Carlos Evia of Virginia Tech discuss the pros and cons of markdown. “I think markdown has a... Read more »
The post The pros and cons of markdown (podcast, part 1) appeared first on Scriptorium.
12 min - The importance of content governance (podcast)
In episode 96 of The Content Strategy Experts podcast, Elizabeth Patterson and Gretyl Kinsey talk about the importance of content governance. “An important part of governance is knowing that changes... Read more »
The post The importance of content governance (podcast) appeared first on Scriptorium.
15 min - The importance of content governance (podcast)In episode 96 of The Content Strategy Experts podcast, Elizabeth Patterson and Gretyl Kinsey talk about the importance of content governance.“An important part of governance is knowing that changes can happen. Keep your documentation in a central place where everybody can get to it and understands how it’s updated. If you don’t, some groups may start creating their own and that can result in unofficial documentation that doesn’t necessarily capture what should be captured.”–Gretyl KinseyRelated links:* Localization strategy governance* Content scalability: Removing friction from your content lifecycleTwitter handles:* @PattersonScript* @gretylkinseyTranscript:Elizabeth Patterson: Welcome to The Content Strategy Experts podcast brought to you by Scriptorium. Since 1997, Scriptorium has helped companies manage, structure, organize, and distribute content in an efficient way. In this episode, we talk about content governance. Hi, I’m Elizabeth Patterson.Gretyl Kinsey: And I’m Gretyl Kinsey.EP: And I think we’re just going to go ahead and dive right in, Gretyl. So could you start out by giving us a definition of what exactly content governance is?GK: Sure. So when we talk about content governance, we are talking about a former system of checks and balances where we are defining the responsibilities, the accountability, the roles, everything that’s involved, and measuring quality each step in your content development process. And unfortunately, it is not as much of a priority as it should be at a lot of organizations, but it is critical for success. So it needs to be a big part of your content strategy.EP: And I think it’s really important to note here, if you are in a regulated industry, you must have a plan for content governance and accountability in place, or you get shut down. And if you’re not in a regulated industry, that doesn’t mean you’re off the hook. You still need to document so that everyone knows what’s going on, what the plan is, and you can have that consistency in your organization.GK: Absolutely.EP: So when you are getting this plan in place, what types of things should you include?GK: One is just standards for your content. So defining your content model and how that is going to be maintained and governed going forward. What are the workflows and systems that are going to be in place to do that? So that might be whatever your toolchains are for authoring, for publishing, for review, approval, editing, all of those kinds of steps all the way out through publishing and delivery, and all of the updates that are involved to your content. So just all of those kind of workflows for the actual development, and ensuring that that all goes smoothly as a big part of your governance.GK: Another one is just defining the roles and responsibilities. So making sure we know who is in charge of doing what particular thing. I think one area where that’s really, really critical is that if there’s any sort of change to the content, that’s an overarching level. So if it’s something like branding terminology that changes, if a logo changes, that kind of thing we’ve seen with rebranding before. Who’s responsible for making sure that information gets disseminated out to everybody? Who is in charge of making sure that you’ve got processe...15 min
- DITA 2.0: What to expect (podcast)
In episode 95 of The Content Strategy Experts podcast, Sarah O’Keefe and Kris Eberlein (chair of the OASIS DITA Technical Committee) discuss the upcoming release of 2.0. What can you... Read more »
The post DITA 2.0: What to expect (podcast) appeared first on Scriptorium.
18 min - DITA 2.0: What to expect (podcast)In episode 95 of The Content Strategy Experts podcast, Sarah O’Keefe and Kris Eberlein (chair of the OASIS DITA Technical Committee) discuss the upcoming release of 2.0. What can you expect if you are currently in DITA? And what do you need to know if you are considering DITA?“If you’ve been shoehorning diagnostic information into troubleshooting topics, you’re going to have a good semantic place to put that content with DITA 2.0.”–Kris EberleinRelated links:* OASIS DITA Technical Committee* Contours of DITA 2.0, presentation by Kristen James Eberlein, Eberlein Consulting LLC* Contact Kris: [email protected]; +1 919 622-1501; kriseberlein (skype)Twitter handles:* @sarahokeefe* @kriseberleinTranscript:Sarah O’Keefe: Welcome to The Content Strategy Experts podcast brought to you by Scriptorium. Since 1997, Scriptorium has helped companies manage structure, organize, and distribute content in an efficient way.SO: In this episode, we talk about what to expect with the upcoming release of DITA 2.0. Hi everyone. I’m Sarah O’Keefe and I have Kris Eberlein joining me today. She’s the Chair of the OASIS DITA Technical Committee. Hey, Kris, welcome to the podcast.Kris Eberlein: Hey, Sarah. Thanks for having me. I’m delighted to be here.SO: So happy to see you virtually. So today with the great opportunity to talk to Kris, we wanted to talk about the upcoming release of DITA 2.0, and in particular, talk about this from the perspective of current and future DITA users. We’re not going to do a full overview of the specification, but I will include a link to the draft specification and some other DITA resources that Kris has shared with us in the show notes. So if you need to do some basic research about DITA 2.0, you’ll have those resources there.SO: But with that said, what I want to talk about today is where this is going and try and gain some of your perspective, Kris, on what’s happening here. So let’s talk about current DITA users. If I’m a current DITA user and I’m in DITA 1.2 or 1.3, what’s the most important thing? Or what are the dozen most important things that I need to know about DITA 2.0?KE: Well, the first thing everybody needs to know, and this is user’s, tool vendors, the community, is that DITA 2.0 Is our first release that is not backwards compatible. For all the DITA 1.x releases, DITA 1.2, DITA 1.3, DITA Technical Committee really went to a great deal of trouble to ensure that all the changes we made were backward compatible. There just comes a time when you need to do some housekeeping, when you need to do cleanup, make changes, correct design mistakes, and have a backwards incompatible release. And that is DITA 2.0.KE: So it’s going to present some new challenges that folks who have been in DITA for a while and have maybe gone from 1.1 to 1.2, or 1.2 to 1.3, new challenges that those folks haven’t experienced so far. It’s going to be a release that is well worth current DITA users upgrading to. We have added very robust support for audio and video. And I think probably for the first time, it’s going to make it fairly easy for folks to really have multimedia in their content without going jumping through some unnecessary hoops.KE: And just in general,18 min
- Understanding content migration (podcast)
In episode 94 of The Content Strategy Experts podcast, Bill Swallow and David Turner of DCL take a look at content migration and discuss all of the players and parts... Read more »
The post Understanding content migration (podcast) appeared first on Scriptorium.
13 min
About Content Operations
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The Content Operations podcast from Scriptorium delivers industry-leading insights for scalable, global, AI-optimized content.