In episode 165 of The Content Strategy Experts Podcast, Sarah O’Keefe and guest Patrick Bosek of Heretto discuss how the role of customer self service is evolving in the age... Read more »

The post Self-service content in the age of AI with Patrick Bosek appeared first on Scriptorium.

In episode 164 of The Content Strategy Experts Podcast, Alan Pringle and special guest Chris Hill of DCL talk about where you can find redundancy in your learning content, what... Read more »

The post How reuse eliminates redundant learning content with Chris Hill (podcast) appeared first on Scriptorium.

If you’ve taken the courses at LearningDITA.com and you’re interested in starting a DITA project, check out episode 163 of The Content Strategy Experts Podcast where Bill Swallow and Sarah... Read more »

The post What’s next after LearningDITA? (podcast) appeared first on Scriptorium.

In episode 162 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the benefits of single sourcing as part of your content strategy through the example of... Read more »

The post Brewing a better content strategy through single sourcing (podcast) appeared first on Scriptorium.

In episode 161 of The Content Strategy Experts Podcast, Sarah O’Keefe and Alan Pringle share their ideal world for enterprise content operations software, including specific requests for how content management... Read more »

The post Our demands for enterprise content operations software (podcast) appeared first on Scriptorium.

In episode 160 of The Content Strategy Experts Podcast, Alan Pringle and special guest Phylise Banner talk about the limitations of the learning management system, the rise of the learning... Read more »

The post Rise of the learning content ecosystem with Phylise Banner (podcast) appeared first on Scriptorium.

In episode 159 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker share tips for moving from unstructured to structured content. “I mentioned it before: invest... Read more »

The post Tips for moving from unstructured to structured content with Dipo Ajose-Coker appeared first on Scriptorium.

In episode 158 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker discuss the challenges of moving from unstructured to structured content. “I think we could... Read more »

The post Challenges of moving from unstructured to structured content with Dipo Ajose-Coker appeared first on Scriptorium.

In episode 157 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Dee Lanier discuss design thinking: what it is, what it isn’t, and obstacles and ideas for... Read more »

The post Design thinking & equity in design with guest Dee Lanier (podcast) appeared first on Scriptorium.

In episode 156 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar are back discussing more pain points that Scriptorium has resolved. Discover the impact of office politics... Read more »

The post Ask Alan Anything: Resolving pain in content operations (podcast, part 2) appeared first on Scriptorium.