Contractor Talk with Richie Kidwell

What happens when your insurance claim is denied or underpaid? Richie Kidwell and co-host Property Damage Attorney Hans Kennon break down important Florida insurance claim deadlines, roof repair considerations, policy changes, and common reasons claims get denied.

Plus, Senior Case Manager John Richardson of Kennon Law joins the conversation to explain how homeowners can navigate claim disputes, why a second opinion matters, and what steps they can take when an insurer pushes back.

Whether you're a homeowner or contractor, this episode offers practical insights to help you better understand the claims process and protect your interests.

Why do Florida homeowners keep facing rising insurance premiums? Richie Kidwell and co-host Property Damage Attorney Hans Kennon break down allegations of insurer affiliate companies shifting profits, questionable rate hikes, and the role of state regulators in protecting consumers.

They also discuss major legal changes affecting Florida contractors, investigative reporting on the insurance industry, and why voting matters when it comes to accountability and consumer protection.

In this episode of Contractor Talk, Richie Kidwell and co-host Property Damage Attorney Hans Kennon welcome Colleen Pacheco of Secured Insurance Group to discuss how Florida homeowners can better understand their insurance coverage and avoid costly surprises.

Colleen breaks down hidden policy limits for water damage, sewer backup, and mold, explains why shopping based on price alone can be risky, and shares why homeowners can shop for new coverage even before their policy renews. The conversation also covers switching carriers, escrow refunds, and what to look for when reviewing your policy.

Whether you're reviewing your coverage or preparing for a future claim, this episode offers practical insights to help you make more informed decisions.

In this episode of Contractor Talk, Richie Kidwell and co-host Property Damage Attorney Hans Kennon welcome returning guest Anoop Nayee and Benjamin Witover, founder of JobFlow, to discuss how technology and AI are changing the way service businesses operate and grow.

Benjamin explains how JobFlow goes beyond a traditional CRM by bringing estimates, invoices, payments, marketing, and analytics into one platform. The conversation also covers software overload, tracking marketing ROI, pricing, payment and financing options, and how contractors can use automation to save time without losing the human side of their business.

They also dive into where AI can help contractors, where human oversight is still essential, and how JobFlow can help service businesses get more organized and scale.

In this episode of Contractor Talk, Richie Kidwell and Property Damage Attorney Hans Kennon explore the challenges Florida homeowners face from rising insurance premiums, reduced coverage, and policy limitations.

Special guest Anoop Nayee introduces Claim Harmony, a free platform that helps homeowners document their property, store important records, receive storm alerts, and stay organized for insurance claims. The discussion covers consumer rights, underpaid claims, AOB concerns, and claim denials, emphasizing the importance of documenting your home.

Anoop also shares the challenges of launching Claim Harmony, while Richie and Hans highlight how better documentation can simplify the insurance claims process.

In this episode of Contractor Talk, Richie Kidwell and co-host Property Damage Attorney Hans Kennon welcome Bill Riley of Restoration Advisors to discuss how Florida homeowners can navigate insurance claims after hurricanes, fire, and flood losses.

Bill shares how Restoration Advisors helps homeowners facing denied or under-deductible claims, confusing estimates, and insurance companies that close claims before all damages are addressed. The conversation covers Hurricane Milton claims, Citizens Insurance, flood-related coverage issues, and common mistakes homeowners can make after a loss.

They also break down important insurance and legal deadlines and what homeowners should know when seeking guidance after a property loss.

In this episode of Contractor Talk, Richie Kidwell and co-host Property Damage Attorney Hans Kennon welcome Carrie Moreau, CEO and Director of Sales & Operations at Certified Best Roofing, to discuss the roofing red flags Florida homeowners should watch for before storm season.

Carrie breaks down warning signs of lowball roofing quotes, vague estimates, cheap materials, short warranties, hidden change-order costs, and contracts that may leave homeowners responsible for property damage. The conversation also explores concerns about private equity in the roofing industry and what homeowners should look for when choosing a contractor.

Whether you're preparing for storm season or simply need a new roof, this episode offers practical tips to help you avoid costly mistakes and choose a roofer with confidence.

In this episode of Contractor Talk, Richie Kidwell and co-host Property Damage Attorney Hans Kennon are joined by Jim Apuzzo of DriRite and public adjuster Sterling Scott of Trust Public Adjusting Group to discuss Florida insurance claims, restoration challenges, and how contractors can avoid costly mistakes during the claims process.

The conversation covers low water and mold coverage caps, policy limitations homeowners may not understand, and how insurance company preferred vendor programs can impact restoration decisions. Jim shares DriRite’s approach to handling claims, including reviewing coverage upfront, avoiding unnecessary work before coverage is confirmed, and making sure contractors are positioned to get paid.

Richie, Hans, Jim, and Sterling also discuss common misconceptions about filing insurance claims, when contractors should walk away from a project, free claim assessments, and the importance of protecting both restoration companies and property owners throughout the process.

In this episode of Contractor Talk, Richie Kidwell and co-host Property Damage Attorney Hans Kennon welcome Sterling Scott of Trust Public Adjusting Group to discuss Florida insurance claims, public adjusting, and the challenges property owners face after a loss.

They explore the importance of staying within professional roles during the claims process, how public adjusters and attorneys work together, why HOAs may need loss experts, and what homeowners should know about denied or underpaid insurance claims.

The conversation also covers Florida's changing insurance landscape, rising premiums, reduced coverage, claim delays, and how Sterling helps property owners prepare through expert claim guidance, pre-loss inspections, and documentation services.

Welcome back to Contractor Talk! 🎙️

We’re launching a new era with shorter, more focused episodes that fit your schedule while still delivering expert insights.

In this episode, hosts Richie Kidwell and Hans Kennon explain Contractor Talk’s move from radio to podcasting, what this shift means for listeners, and why these conversations matter for restoration professionals, homeowners, and consumers alike.

Whether you’re navigating an insurance claim, working in the restoration industry, or wanting to better understand your rights after property damage, Contractor Talk is here with practical guidance from experienced industry professionals.