Converge Coffee

Converge Coffee

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Converge Coffee episodes

  • Episode 99: How to Align Best Customers for Your Services

    In this episode, Sean sits down with Joe Dudeck, President + Founder of Keyhole Marketing. They dive into why and how Joe started Keyhole. They go deeper into his experiences with finding the wrong clients at first and he realigned to find the right ones. Joe explains his approach to align content with great customer experiences. Joe shares insights about his podcast, interviewing, and moving to Colorado from Indiana. Joe's always look to the brighter side vibe shows in his tone and is represented in services to capture and share customers' stories.

    More about Joe. https://www.linkedin.com/in/joedudeck/

    29 min
  • Episode 98: How to Balance a Well Executed Podcast while Growing an Agency

    In this episode, Sean sits down with Erin Sparks, President of Site Strategics and Host of EDGE of the Web Radio. They dive into what was the original thought of starting EDGE of the Web Radio podcast - almost 10 year ago. They go deeper into how do you stay on top of such a fast growing medium. Erin shares insights on how balance his agency with highly syndicated podcast. Hint: He found a way to build the podcast as part of his agency. Erin's energetic, fun vibe shows in his tone and is represented in his passions to help others and share how he built momentum with his company.

    More About Erin. https://www.linkedin.com/in/erinsparks/

    31 min
  • Episode 97: Create Business Growth by Having Marketing at the Wheel

    In this episode, Sean sits down with Bryan Wish, Founder of BW Missions. They dive into why and how Bryan started BW Missions after supporting Allen Gannett. They go deeper into why marketing should be considered a long term investment instead of a short term fix. Bryan explains his company's approach is about pathfinding and using marketing as a vehicle on how to get there. Bryan shares insights about helping thought leaders such at Nir Eyal who wrote Hooked and Indistractable. Bryan's calm, focused vibe shows in his tone and is represented how he takes care of himself, views his company, and path finds for his customers.

    More About Bryan. https://www.linkedin.com/in/bryanwish/

    25 min
  • Episode 96: Trust Your Instincts about Your Customers

    In this episode, Sean sits down with Whitney Vredenburgh, CEO at Nested Spaces. They dive into why Whitney started her company. They go deeper into her experiences being an entrepreneurial woman. Whitney shares insights on how women can and should start a company. Whitney's calm, kind vibe shows in her tone and is represented in her passions to help her customers.

    More About Whitney. https://www.linkedin.com/in/whitneysparksvredenburgh/

    26 min
  • Episode 95: How Focusing on One Segment Maximizes Customer Experience

    In this episode, Sean sits down with Peter Birsinger, CEO & Founder at Podscribe. They dive into why Peter started Podscribe and how the company has evolved. They go deeper into how Peter leads the company on balancing tech improvements while delivering great customer experience. Peter shares insights on what podcasters should focus on this year (2021) and how Podscribe has evolved in more detail to help more podcasters with their transcriptions. Peter's chill, focused, and dry humored vibe shows in his tone and is represented in his passion to help podcasters and pushing life to the max while helping his employees and customers.

    More About Peter. https://www.linkedin.com/in/peter-birsinger/

    27 min
  • Episode 94: How to Spin Off a Company with a Distinct Focus on Product & Customer Experience

    In this episode, Sean sits down with Josh Mitchell, co-founder at Design on Tap. They dive into why Josh's company spun out another company, [Product Forward](productforward.com), from Design on Tap. They go deeper into how product design pieces (marketing messaging focus, simpler product/service, and process improvements) are crucial for customer experience. Josh shares insights on how they won a customer from the first meeting by having a methodology in process improvements. Josh's inquisitive vibe shows in his tone and is represented in his passions and focuses.

    More About Josh. https://www.linkedin.com/in/mitchelljoshua/

    23 min
  • Episode 93: How to Leverage Content Creators to Create Great Customer Experiences

    In this episode, Sean sits down with Jack Paxton, owner of Top Growth Marketing, Vyper, and Hyax. Jack is not a stranger to Converge Coffee. They dive into why Jack focuses on content creators being a focal point around customer experience. They go deeper into how Jack builds audiences via rent or owned content. Jack shares insights on how to maximized value from customer experiences. Jack's never satisfied vibe shows in his tone and is represented in his constant need to try test theories and systems and seeing his clients and employees succeed.

    More About Jack. https://www.linkedin.com/in/jackpaxton/

    27 min
  • Episode 92: How to Market Locally Online

    In this episode, Sean sits down with Tim Flint, Principal and Strategist at Flint Analytics. They dive into why Tim started Flint Analytics and how led to narrowing a specific focus on multi-location businesses at clients. They go deeper into why companies should consider marketing online. Hint: It's not for all companies. Tim shares insights on how to build systems to get wins for clients via SEO and paid media. Tim's focused vibe shows in his tone and is represented how he experiments and finds better ways for his customers to market better.

    More About Tim. https://www.linkedin.com/in/timothyflint/

    33 min
  • Episode 91: The Digital Product's Life is the Customer Experience. Build the Right Thing and Building the Thing Right.

    In this episode, Sean sits down with Mike Reynolds, CEO at Innovatemap. They dive into how Mike started the company and how the customer landscape has changed. Hint: Digital products are not exclusively for the tech scene. They go deeper into how Mike's company has adapted well to digital innovation and the workplace. Mike goes deeper on new digital trends but the importance of keeping customer experience as a primary focus in product messaging, design, and technology. Mike's enthusiasm about digital products and his team is evident of Innovatemap's success and how passion can come success.

    More About Mike. https://www.linkedin.com/in/mike-reynolds-8594932/

    40 min
  • Episode 90: Adapt to Change by Listening to Your Customers

    In this episode, Sean sits down with Rocky Walls, CEO at 12 Stars Media. They dive into why Rocky started the company over 13 years ago and what changes were made to fit the current customer market. They go deeper into how Rocky's company survived two recessions and the impacts on customer experience. Rocky shares insights how storytelling to deliver great customer experience has changed and what has stayed the same. Rocky's calm demeanor brings you into his story about adjusting to current climates and customer needs.

    More About Rocky. https://www.linkedin.com/in/rockywalls/

    35 min

About Converge Coffee

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Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table…