UC Today's Tom Wright hosts CallCabinet's Craig du Plessis.In this session, we discuss the following:<ul><li>Why conversation analytics is essential for enterprise</li><li>How conversation analytics help manage CX metrics</li><li>The ways conversation analytics can reduce customer churn</li></ul>

UC Today's Tom Wright hosts CallCabinet's Craig du Plessis. In this session, we discuss the following:Why conversation analytics is essential for enterpriseHow conversation analytics help manage CX metricsThe ways conversation analytics can reduce customer churn

Conversation Analytics with Custom Business Intelligence Reporting

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Conversation Analytics with Custom Business Intelligence Reporting

Conversation Analytics with Custom Business Intelligence Reporting