UC Today

UC Today's David Dungay hosts Stave Daly, SVP Solutions, Global Digital Transformation, New Era Technology . In this session, we discuss the following:

1) The disconnect between the C-suite and the IT team when it comes to deploying AI
2) Measuring ROI on AI projects
3) Ensuring AI models are scalable and can be adapted for growth

For more information, visit https://www.neweratech.com

#UCNEWS #AI #AIAdoption

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Rob Scott from UC Today speaks with Garth Landers, Director of Global Product Marketing at Theta Lake, to discuss one of the most critical issues in unified communications: how to unlock the full potential of Microsoft Teams without compromising on compliance.

As Teams becomes the main collaboration hub for organizations—handling everything from voice and video calls to chat, file sharing, and integrated applications—compliance becomes both essential and challenging. Theta Lake’s solutions empower UC Leaders to activate Teams' most popular features across the Microsoft 365 ecosystem, including SharePoint, OneDrive, and Purview, all while ensuring robust compliance and governance.

In this interview, Garth shares insights on how Theta Lake helps organizations enable Teams' capabilities without sacrificing compliance and data security. If you’re looking to strike the balance between compliance and productivity in your Teams environment, this conversation is for you!

Questions covered include:

• Why has compliance in Microsoft Teams become a priority?
• How do Theta Lake’s tools integrate seamlessly with Teams?
• What Teams features are most vulnerable to compliance risks?
• How does Theta Lake support recordkeeping and oversight?
• How does Theta Lake help manage configuration drift?
• How is data privacy secured in compliance processes? …and more!

Join Rob Scott and Kevin Kieller in this enlightening episode of the AI News Show, as they sit down with Adam Ball, Co-founder and Principal Solutions Architect at Cloud Revolution, to explore how businesses can overcome common obstacles in AI adoption and truly harness the power of artificial intelligence for transformative results. Drawing from real-world experiences and industry trends, Adam shares his expertise on navigating the evolving AI landscape and how organizations can strategically integrate AI to create long-term value.

Key Highlights:

• The Future of AI in Business: Rob and Kevin dive into Adam’s perspective on AI’s growing role across diverse industries, from manufacturing to retail. They discuss the challenges of transitioning from AI experimentation to scalable, impactful solutions.
• AI Implementation Challenges: Adam highlights the common obstacles businesses face when integrating AI into their operations, from data silos to organizational resistance. He shares actionable strategies for overcoming these barriers and aligning AI with business objectives for maximum impact.
• Human-AI Collaboration: Adam discusses the importance of viewing AI as a partner rather than a replacement. He provides insights on how businesses can foster collaboration between human intelligence and AI to enhance decision-making and drive better outcomes.
• AI’s Role in Innovation: Learn how AI can serve as a catalyst for innovation within teams, driving agility and competitiveness. Adam explains how to create a culture of experimentation and creativity where AI becomes a tool for unlocking new possibilities.

Adam also offers a glimpse into the future of AI, discussing the upcoming trends and developments that businesses should watch for in the coming years. This episode is filled with practical tips for organizations looking to unlock the true potential of AI and build a future-ready workforce.

Watch on YouTube.

In this episode of The Latest Big UC News, host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: 

• Zoom's new Companion 2.0 
• Latest updates from WebexOne 
• Co-Pilot Updates 

 Our panel features the following UC experts: 

• Craig Durr, Principal Analyst, Collab Collective 
• Melody Brue, Vice President & Principal & Principal Analyst, Moor Insights & Strategy
• Elka Popova, Vice President and Senior Fellow, Connected Work Research, Frost & Sullivan

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You can also join in the conversation on our  X and LinkedIn pages.

UC Today's Susie Harrison hosts Mikkel Frederiksen, Senior Business Development Manager Nordic, MAXHUB.

In this session we explore:

• Top tips for elevating a Microsoft Teams Room from a technology standpoint
• Managing the technology set up in large rooms with a range of equipment
• The benefits and challenges of using a cloud-based management platform for Teams Rooms technology sets
• What's next for Microsoft Teams Rooms?

UC Today's Susie Harrison hosts Saif Ahmed, co-founder and CEO of SCB Global, a leading Microsoft partner and global Microsoft Teams Integrator.

In this episode, we consider:

• What we can expect next in Microsoft Teams
  
  
• How technology will continue to support a hybrid workforce
  
  
• How technology can support frontline workers who are continually moving around the workspace
  
  
• What's next for AI and Copilots in business communications
  
  

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For more Customer Experience tech news, visit: https://www.uctoday.com

In this latest interview, we’re diving deep into the world of disruption with Dominic McDonald, CEO of ULAP.

Dominic takes us on a bold journey from "Kosovo to Kazakhstan," revealing the untapped potential in emerging markets that most UC providers have overlooked or avoided. ULAP isn’t playing by the same old rules—they’re rewriting them.

In this interview, Dominic breaks down ULAP’s game-changing approach to navigating the regulatory minefields of complex jurisdictions, turning these challenges into powerful opportunities that resonate with multinational enterprises. While other UC providers stick to safer territories, ULAP is thriving in the tough markets, saving clients millions in the process.

Infact, Dominic will share how ULAP helped one of their largest global customers save a whopping $1 million by completely rethinking their UC infrastructure. Join us as Dominic unpacks ULAP’s innovative strategies, their flexibility, and how they’re leading the charge in market disruption, setting themselves apart in an industry ripe for change.

Watch on YouTube.

Join Rob Scott and Kevin Kieller in this insightful episode of the AI News Show as they sit down with Elizabeth Bieniek, author of Cake on Tuesday and a trailblazer in tech innovation. They unpack why only a fraction of companies are truly harnessing AI’s power to generate substantial value, based on Boston Consulting Group’s latest eye-opening report.

 Key Highlights: 

• BCG's AI Value Report: Rob and Kevin break down the report’s surprising stats, discussing why so many companies struggle with scaling AI and what’s needed to become a value-driven “AI engine.”
• Innovation & Team Dynamics: Elizabeth emphasizes that innovation is accessible to everyone, demystifying the process of fostering creativity in both tech and non-tech roles.
• AI as a Strategic Tool: Elizabeth’s unique take on leveraging AI as a brainstorming partner, not a replacement for human creativity, offers a fresh perspective on integrating AI into teams.
• Decision-Making & Innovation: Drawing from her book, Cake on Tuesday, Elizabeth discusses how teams can avoid “flat squirrel” indecision, crucial for timely, impactful innovation.
• Elizabeth concludes with insights on the future of AI and tech, highlighting the need for tools that organize and curate information—essential for managing today’s data deluge. Don’t miss this in-depth conversation for actionable strategies on driving real AI value and creating a resilient, innovative culture.

Next Steps:

Explore Boston Consulting Group’s full AI report for industry-specific insights.

Pick up Elizabeth’s book Cake on Tuesday for an in-depth look at innovation in action.

Follow Rob Scott and Kevin Kieller for more expert interviews and AI insights. Explore how AI is reshaping industries by visiting AI Today.

Connect with Rob Scott and Kevin Kieller on socials here:

Rob Scott

• LinkedIn
• Twitter

Kevin Kieller

• LinkedIn
• Twitter

Check out Episode 8 of the AI Show here.

Stay ahead in the world of AI news! For the latest breaking updates, vendor announcements, cutting-edge innovations, and exclusive interviews with top industry experts in artificial intelligence visit AIToday.com now and never miss a beat in the fast-evolving AI landscape.

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You can also join in the conversation on our Twitter and LinkedIn pages.

UC Today's Susie Harrison hosts Justin Powell, Channel Leader at Dialpad.

In this session, they cover:

• The opportunities and threats of AI in the channel
• How channel partners can upskill to incorporate AI into their solutions
• How AI can protect or increase margins for channel partners
• AI readiness levels across Europe

UC Today's Susie Harrison hosts William Rubio, Chief Revenue Officer at CallTower to discuss service outages.

In this session, we cover:

• How infrastructure can be optimized to ensure seamless communication continuity for businesses during outages
• Specific technologies or strategies that can be implemented to safeguard business operations from disruptions
• Examples of successful maintenance