In this episode, host Kieran Devlin sits down with Chris Miller, Vice President of Technology and Solutions at Pacific Office Automation (POA), to explore how auto dealerships are transforming their communications strategies.

Chris shares front-line insights into the sector’s unique challenges—from outdated tech to rising customer expectations—and how unified communications solutions from Intermedia are helping dealerships boost responsiveness, improve internal efficiency, and gain powerful analytics-driven insights.

If you're in a tech decision-making role or serve the auto retail space, this is a must-watch conversation on turning communication from a headache into a competitive edge. Key takeaways include:

• The shift from outdated on-prem phone systems to cloud-based UCaaS for real-time communication and agility.
• How Intermedia’s seamless integration with tools like Microsoft Teams supports dealership workflows and boosts adoption.
• The critical importance of ease of use, mobile access, and simplified deployment for IT-strapped dealership operations.
• Why AI and advanced analytics will drive the next wave of communication innovation in auto retail.

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In this jam-packed episode of UC Big News, host Kieran Devlin is joined by expert analysts Jon Arnold, Melody Brue, Craig Durr, and Zeus Kerravala for a whirlwind tour of the latest from the unified communications world.

The team unpacks Mitel’s return from bankruptcy, gets hands-on with Google Beam's volumetric video marvel, and decodes Cisco’s new enterprise-focused vision for Webex, fresh from Cisco Live 2025.

Whether you're a tech leader, vendor watcher, or just UC-curious, this is the episode to watch.

 Three seismic updates, one expert panel, here’s what you’ll learn in this episode:

• Mitel is back! The team debates whether slashing $1.15 billion in debt and doubling down on hybrid UC is enough to revive the brand in a cloud-first world.
• Google Beam wowed InfoComm — with light field displays, spatial audio, and real-time translation. Melody Brue calls it “shockingly natural,” while the crew unpacks pricing, practicality, and use cases from executive comms to telehealth.
• Cisco pivots Webex — unveiling a security- and observability-first pitch at Cisco Live. Is this a necessary evolution for serious enterprise buyers? The team weighs in on whether this is Cisco’s best Webex strategy yet.

Big questions raised — from the future of on-prem UC to whether 3D meeting rooms can scale, and if Cisco’s security-first focus can win back market momentum.

Next Steps: ✅ Subscribe to UC Big News for sharp, unscripted insights on UC, CX, and collaboration.

In this interview, host Kieran Devlin sits down with Will Morey, Managing Director of Channel at Gamma, to explore the thinking behind Gamma Edge — a comprehensive new partner initiative designed to give resellers a competitive edge in today’s challenging market.

With macroeconomic pressures, increased focus on voice security, and the growing demand for AI-powered solutions, Gamma Edge responds with a strategy rooted in listening, alignment, and tailored support. Whether you're a partner looking to scale, attract investment, or strengthen profitability, this is a must-watch conversation on the future of channel enablement.

Gamma's new partner programme — Edge — is more than just a set of perks. It's a business growth engine. In this candid interview, Will Morey walks us through how Gamma is responding to real-world partner feedback to deliver meaningful support, practical incentives, and long-term alignment. Key takeaways include:

• Partner Pulse: A co-planned growth journey, backed by data-driven insights tailored to each reseller’s business goals.
• Velocity Rebates: A generous, growth-linked rebate scheme that rewards cross-portfolio engagement and reinvests directly in partner businesses.
• Gamma Elements: A flexible toolkit of UCaaS, mobile, connectivity, cybersecurity, and IoT services, designed to suit each customer and partner use case.
• Boosts & MyGreat: Inclusive UCaaS call minutes, aggressive connectivity pricing, and a hands-on migration program that takes the operational headache off partners' plates.

Morey makes one thing clear: this isn’t about pushing product — it’s about empowering partners to realise their ambitions, with Gamma playing a trusted, enabling role every step of the way.

In this episode of UC Today, host Rob Scott sits down with Garth Landers, Director of Global Product Marketing at Theta Lake, to tackle one of the most urgent and overlooked risks in Unified Communications today: voice compliance.

As enterprises migrate from legacy PBX systems to cloud-first platforms like Microsoft Teams Phone and Zoom Phone, many are leaving a dangerous gap in their compliance stack. Voice is no longer isolated — it’s deeply integrated with chat, video, AI tools, and screen sharing — yet many compliance strategies are still built for a siloed world.

Why watch this? Because as AI transforms UC platforms and vendors roll out new features at lightning speed, knowing how to govern all forms of communication data — including voice — is critical to avoid regulatory risks and future-proof your organization.

Key discussion points include:

• Why voice compliance continues to lag behind messaging and video — and why that’s a risk.
• The top challenges enterprises face when migrating voice to cloud platforms like Teams & Zoom.
• How to ensure consistent compliance across hybrid UC environments with multiple voice channels.
• How Theta Lake’s solutions enable real-time risk detection and flexible archiving for voice, chat, video, and AI-generated content.
• Practical advice for IT and compliance leaders preparing for AI-driven voice features and virtual agents.

Next Steps: If your organization is modernizing its UC stack or exploring AI-powered communication features, now is the time to review your compliance readiness. Explore how Theta Lake can help you bridge the gap and stay ahead of regulatory demands.

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In this must-watch episode of UC Today, host Kieran Devlin sits down with renowned analyst Dave Michels of TalkingPointz to dive into the headline insights from the May Insider Report.

With Kieran making his video series debut and Dave bringing his signature wit and industry expertise, the two unpack a turbulent moment in tech—from AI’s disruptive trajectory to Big Tech’s regulatory headaches. If you care about the future of work, search, or enterprise communication platforms, this conversation delivers unmissable clarity—and a few laughs along the way.

From AI’s creeping impact on jobs to the shifting sands of online search, this video covers the most pressing narratives in enterprise tech. Dave Michels joins UC Today’s Kieran Devlin to unpack his latest TalkingPointz Insider Report, revealing what matters—and why.

Key Highlights Include:

• AI’s Efficiency Paradox: Why tools like Copilot and Gemini are driving productivity—but not yet replacing jobs—and why that balance might not last.
• Mary Meeker’s 340-Slide AI Bombshell: What stood out most in the queen of the internet’s long-awaited return to trend analysis.
• The Slow Death of Google Search: How AI is cannibalizing search queries—and why that’s dangerous for publishers and digital marketing.
• Microsoft vs. the EU: What’s really behind the Teams-M365 unbundling saga, and why Microsoft’s fix may not fly with regulators.
• Whether you're a tech strategist, analyst, or curious end-user, Dave's insights help make sense of a rapidly evolving landscape.

Next Steps:

• Subscribe to TalkingPointz for exclusive deep dives and future Insider Reports.
• Follow UC Today for the latest updates on enterprise communications and collaboration.
• Drop a comment—do you think AI is a productivity boost or job threat?

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

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Join Kristian McCann for an insightful conversation with Ryan Zoehner, CEO of Algo, as he reveals how his company is tackling one of UC's biggest challenges: integration with your AV technology.

With over 55 years of innovation behind them, Algo has positioned itself as the critical bridge between legacy systems and modern UC infrastructure. Zoehner shares how his team's education-first approach is helping partners and customers navigate the complex landscape of IP endpoint deployment, empowering frontline companies to gain control of their enterprise communications strategy.

Discover how Algo is transforming the UC landscape by focusing on what others overlook—the final mile of UC migration. Key insights from this conversation:

• Why Algo targets end-user organizations directly rather than competing solely on channel partnerships
• How Algo's products seamlessly connect with existing UC platforms without disrupting current workflows
• The company's unique approach to building partner expertise through comprehensive training and support AI
• How AI is reshaping communication endpoints and creating new opportunities for frontline connectivity
• Why the "final mile" represents the biggest untapped opportunity in unified communications
• Algo's 55+ year heritage positions them uniquely to solve these challenges

Join UC Today’s Kristian McCann as he sits down with Dima Gutzeit, Founder and CEO of LeapXpert, for an insightful conversation on the evolution of enterprise communication and where LeapXpert fits into it.

Gutzeit reveals how LeapXpert is redefining secure messaging for businesses, blending cutting-edge compliance solutions with the power of AI. Gutzeit pulls back the curtain on LeapXpert’s mission to make modern messaging applications enterprise-ready-without sacrificing compliance or security.

Discover how LeapXpert’s unique approach is empowering organizations to embrace platforms like WhatsApp and WeChat while meeting stringent regulatory requirements. Key highlights include:

• LeapXpert’s strategy for integrating popular messaging apps into enterprise workflows-securely and compliantly.
• The pivotal role of AI in driving communication intelligence and actionable insights.
• How LeapXpert’s company culture fuels innovation and rapid response to customer needs.

 UC Today's David Dungay sits down with Robyn Erkelens, Business Development Executive at New Era Technology, to unpack what modern businesses are getting wrong—and right—about workplace transformation.

With her background in experience design and innovation, Robyn shares why organizations need to rethink the “big bang” approach and instead focus on smart, scalable changes that actually move the needle. If you're navigating hybrid work, ESG goals, or the AI wave, this conversation is packed with practical advice.

The future of the office isn’t about gimmicks or grand overhauls—it’s about thoughtful, human-centered transformation.

In this candid conversation, Robyn challenges traditional thinking and outlines New Era’s playbook for building smarter, more agile workplaces.

• Why the “big bang” digital overhaul often fails — and how to replace it with a step-by-step, ROI-driven approach.
• Three transformation pillars — infrastructure, operations, and experience — and how to start small in each.
• How smart building tech and collaboration tools feed both ESG goals and employee experience.
• AI isn’t a magic wand — learn how New Era helps clients like Indiana University use Co-Pilot to drive real business outcomes.

UC Today's David Dungay sits down with Aaron Clark, Director of Sales Engineering at TTx, to dive into the company’s evolving cloud communications strategy.

Backed by its partnership with Intermedia, TTx is delivering flexible, fully branded UCaaS that’s helping businesses modernize—without sacrificing the support they need. Whether you’re navigating on-prem migrations or exploring Teams integrations, this is the partner playbook you want to hear. TTx has spent decades helping businesses stay connected—and they’re not slowing down.

In this candid conversation, Aaron Clark shares how Intermedia’s white-label platform has become the backbone of Maven Cloud, TTx's branded UCaaS offering. Learn how their approach balances deep local support with enterprise-grade tech to unlock value for every customer.

• Why white-labeling with Intermedia just works.
• How Intermedia’s Teams integration crushes “Microsoft tax” and app overload.
• Real strategies for migrating 20,000+ on-prem endpoints to modern cloud.

What’s next: contact center AI, intelligent analytics, and cross-platform visibility TTX’s model isn’t just about tech—it’s about delivering seamless customer experiences and maintaining healthy margins. If you're a service provider or MSP looking to scale cloud communications without losing your identity, this one’s for you.

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On this episode of the UC Big News Show, host Kieran Devlin is joined by an expert-packed panel including Jon Arnold, Blair Pleasant, Craig Durr, Evan Kirstel, Mel Brue, and newcomer Derrick Kelly, Vice President of Solutions Enablement at AVI-SPL. 

The panel tackles the shifting tides of the SaaS and UCaaS landscape in 2025, questioning whether we've hit a saturation point, and whether AI is living up to the immense hype, and what Microsoft's layoffs might mean for both the business's strategy and the future of the jobs market.

• Is the SaaS market in decline, or just evolving? And is AI revolutionising the workplace - or just overpromising? In this wide-ranging and insightful discussion, industry leaders explore:
• Why UCaaS growth is flattening, while CCaaS continues to outperform—and what that means for vendors like Zoom, Cisco, RingCentral, and NICE.
• The growing backlash against SaaS sprawl and why CIOs are prioritising vendor consolidation and tighter spend controls.
• A reality check on AI adoption: hype vs. genuine enterprise deployments, especially in smaller businesses and government.
• Why successful AI integration demands strategy, guardrails, and realistic expectations—plus cautionary tales of botched implementations.
• This candid debate shines a light on the challenges and opportunities facing unified communications and enterprise tech in 2025.
• Watch the full video to hear how leaders like Blair Pleasant and Jon Arnold are advising clients on navigating the AI hype cycle.

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our  X and LinkedIn pages.