The term “artificial intelligence” was coined way back in the 1950s by a group at Dartmouth that wanted to see if they could teach these new things called computers to do a lot of the smart things that people do.

The lessons continue to this day.

Our guest, Patrick Ehlen, Vice President of Artificial Intelligence at Uniphore, leads the team that is figuring out how to get computers to grasp some of the more complicated things that humans do—namely, understanding language.

In this episode, we learn about his journey with AI.

We discuss:

-How AI applies to conversational automation

-The expertise needed to bring conversational AI to life

-Meeting the inventor of AI

Mentioned during the podcast:

-PDP-11 from the Digital Equipment Corporation

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