Find out why the Wizard of Oz is your best customer, how Neurodiversity can help drive user experience and whether robots really have it in for us. This is a wide ranging chat with product whisperer, Martin Gaspar - an expert in conversational AI.Synthetic www.syntheticagency.coTwitter@roymurphyLinkedInhttps://www.linkedin.com/in/roymurphy/

A fascinating chat with Mukuk Devichand, Executive Edtor of Voice and AI at the BBC. This is a must listen episode, where Mukul gives us the lowdown on creating the worlds firsts public service broadcast AI assistant. We cover trust, big tech, partnerships, digital publishing and discoverability - and how he BBC created a persona that was fit for the modern world. Mukul also answers the million dollar AI questionThis will be the most valuable 33 minutes you spend today. Stay tuned a...

A fascinating chat with linguist, product owner and conversational AI expert Brielle Nickoloff from Botmock.This is a must listen for anyone with even a remote interest in how to create emotive and successful voice and chat experiences. Brielle's background as a linguist (and in medicine) gives her a unique viewpoint on what makes an effective conversation. She shares her tips on breaking into the conversational space, views on how to create solid ROI and how to overcome the trickiest design ...

A conversation with Andrew Lawrence, Co-founder of the Voiceflow platform. We touch on invisibible interfaces, how to get skills discovered as well as some of the best use cases. We also cover where the money is being made on voice and Andrew answers the big question - How do you create a conversation worth millions.If you have even a remote interest in how voice is changing marketing, communications, healthcare (and practically every other industry) tune in and enjoyiSynthetic www.synth...

A fascinating chat with Paul and Mark from Webio. Their Conversational AI middleware platform powers some big hitters in enterprise. The show covers automation post covid, conversational return on investment and their tips on getting the best out of chat and messaging. Mark and Paul also run the ConverCon conversational conference, so have really broad understanding of the challenge for enterprise using new technologies, and the state of play around chat vs voice as a channel for c...

A wide ranging chat with expert conversational AI leader Grant Ronald - Director of product management digital assistants & Conversational AI at tech giant Oracle. The chat covers top conversation design tips, automation and Coronavirus and the direction of trave for Oracle with Voice and Chat.Synthetic www.syntheticagency.coTwitter@roymurphyLinkedInhttps://www.linkedin.com/in/roymurphy/